Assistant General Manager

One Haus; Los Angeles (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

A growing entertainment venue in Los Angeles is looking for a high-potential Assistant General Manager. This leadership role focuses on developing a strong team, ensuring exceptional guest experiences, and maintaining operational efficiency. Ideal candidates are calm under pressure, financially literate, and passionate about guest service. This position offers a clear path to higher leadership roles in a vibrant and diverse environment situated in a fast-paced entertainment setting.

Qualifications

• Ability to stay calm during peak business hours and support the team.
• Strong focus on guest experience and service details.
• Track record of developing team members through coaching.
• Financial literacy, including understanding reports and inventory.
• Experience in creating sustainable operational systems.
• Ability to manage expectations from ownership effectively.
• Collaborates with ownership and communicates proactively.

Responsibilities

• Learn the operation and build trust with the team.
• Lead and coach staff to maintain high service standards.
• Analyze labor costs, inventory, and margins using data.
• Develop and implement opening/closing procedures and training protocols.
• Communicate proactively with ownership and manage up.

Skills

Calm under pressure

Guest-focused

Coaching and development

Comfortable with numbers

Structure and standards creation

Effective communication

Job description

We are an elevated entertainment venue in Los Angeles—a full-service restaurant, sports bar, and craft brewery under one roof. We host watch parties, private events, and deliver a premium guest experience built around great food, house-brewed beer, and high-energy sports programming. We're growing, and we need the right leaders to help us scale.

The Role

We're hiring a high-potential Assistant General Manager with a clear path to higher leadership roles. Our business is both growing and diversifying, and we need strong leaders in place ready to grow with it. The right person will learn our operation, build trust with the team, and prove out fit—on both sides. Compensation is structured for a high-growth role.

What We're Looking For

Calm under pressure. When the rush hits, this person stays steady. They don't yell, they don't take over stations, they coach and direct. The team should feel supported during stress, not afraid.

Guest-obsessed. Their first instinct is always "how does this feel to the guest?" They have a sharp eye for service details and hold the team to high standards without being harsh.

Builds people, not just systems. They see their job as developing the team—coaching, giving feedback, helping staff grow. They delegate to teach, not just to offload. They earn respect, they don't demand it.

Comfortable with numbers. They understand the importance of reports, labor costs, inventory, and margins. They use data to make decisions and can speak fluently about what's working and what's not.

Creates structure and standards. They know how to build sustainable systems—checklists, opening/closing procedures, training protocols—that make the operation run consistently without needing to micromanage.

Holds the line without intimidation. They understand compliance and enforce it—labor laws, safety standards, operational policies— but they do it through clarity, consistency, and follow-through, not fear.

Firm hand, fair approach. The team respects the standard because they respect the leader.

Manages up effectively. Our ownership is passionate and has high expectations, but isn't always easy to work with. The right person can handle direct feedback, push back diplomatically when needed, and communicate proactively without getting defensive or taking things personally.

Ideal Background

Experience at well-run independents or small restaurant groups is a plus—someone who's had to build, not just execute someone else's playbook. The ideal background is high-energy, guest-diverse environments: places where families, date nights, and groups all feel equally welcome. Our crowd is diverse, our vibe is vibrant, and our service needs to match. The ideal candidate is calm under pressure, financially fluent, and guest-focused.