Assistant General Manager

McDonald's; Lafayette (LA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonuses

Health Insurance

Paid Time Off

Meal Benefits

401k Match

Tuition Assistance

Job summary

McDonald's Lafayette, LA is seeking an Assistant General Manager to support the General Manager in daily restaurant operations. You will lead a team to deliver exceptional service, maintain food quality, and drive growth.

Responsibilities include supervising staff, managing inventories and scheduling, ensuring health and safety standards, and participating in local marketing efforts. The role requires leadership and a guest-focused mindset.

Qualifications

• 2–3 years of restaurant management experience, preferably in a fast-food environment.
• Strong leadership and communication skills.
• Ability to work in a fast-paced, high-pressure environment.
• Basic understanding of financial principles and restaurant management software.

Responsibilities

• Assist the General Manager in managing all aspects of restaurant operations.
• Ensure high levels of customer satisfaction through excellent service.
• Supervise, train, and develop restaurant staff, ensuring team members adhere to company policies and standards.
• Monitor inventory levels and manage food and supply orders.
• Maintain health, safety, and sanitation standards.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Oversee cash management, including daily cash handling and financial reporting.
• Support the General Manager in managing labor costs and optimizing scheduling.
• Participate in marketing initiatives and community events to drive business growth.
• Ensure compliance with all local, state, and federal regulations.

Skills

Leadership

Team Management

Customer Service

Operations Mgmt

Staff Training

Scheduling

Education

High School Diploma

Bachelor's degree (preferred)

Tools

POS Software

Job description

Job Summary: As an Assistant General Manager at McDonald's, you will be responsible for supporting the General Manager in overseeing the daily operations of the restaurant. You will lead a team to deliver exceptional customer service, ensure high standards of food quality, and drive business growth. Your role is crucial in maintaining a positive and productive work environment while achieving the restaurant’s performance goals.

Key Responsibilities

• Assist the General Manager in managing all aspects of restaurant operations.
• Ensure high levels of customer satisfaction through excellent service.
• Supervise, train, and develop restaurant staff, ensuring team members adhere to company policies and standards.
• Monitor inventory levels and manage food and supply orders.
• Maintain health, safety, and sanitation standards.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Oversee cash management, including daily cash handling and financial reporting.
• Support the General Manager in managing labor costs and optimizing scheduling.
• Participate in marketing initiatives and community events to drive business growth.
• Ensure compliance with all local, state, and federal regulations.

Qualifications

• High school diploma or equivalent; bachelor’s degree in hospitality, business administration, or a related field preferred.
• Minimum of 2-3 years of experience in restaurant management, preferably in a fast-food environment.
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced, high-pressure environment.
• Strong problem-solving abilities and attention to detail.
• Basic understanding of financial principles and restaurant management software.
• Availability to work flexible hours, including nights, weekends, and holidays.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive training and development programs.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Employee discounts and meal benefits.
• 401k Match program
• Archways to opportunities (Free College Tuition with CTU)
• Opportunities for career advancement within the company and more.

Requsition ID: PDX_MC_6E8C8F84-87C6-4A19-A097-4EEEB1A6F9DC_66735

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.