Assistant General Manager

Dave & Buster's Management Corporation, Inc.; Kennewick (WA); On-site; USD 88,000 - 104,000; Full time

Benefits offered by this job

Quarterly bonus

Health insurance

Dental coverage

Vision coverage

Disability insurance

Employee assistance program

Legacy fund

401K matching

Free food

Free gameplay

Leadership team

Fun work environment

Career growth

Brand duality

Job summary

Dave & Busters in Kennewick, WA seeks an Assistant General Manager to provide leadership over front- and back-of-house operations under the General Manager. You will drive strategic initiatives, uphold standards, and deliver a memorable guest experience in a fast-paced restaurant/entertainment setting.

The role emphasizes managing COGS and labor, guiding a team to achieve revenue and cost targets, and fostering a strong guest-focused culture with a fun, dynamic environment.

Qualifications

• Must have 5+ years in restaurant/hospitality operations or management.
• Proven ability to manage COGS and labor costs.
• Strong business acumen and guest-focused mindset.

Responsibilities

• Promote positive employee relations and delegate managerial duties to sustain high morale.
• Analyze financial reports and develop action plans to grow revenue and control costs toward budgets.
• Ensure staff training programs are executed and up to date.
• Maintain appropriate staffing levels and management coverage to meet business needs and guest experience goals.
• Deliver an exceptional guest experience through food, drinks, and games.
• Maintain a safe environment for guests and staff.
• Continuously improve operational execution through attention to detail and procedures.

Skills

Leadership

Cost control

Guest experience

Business acumen

Team coordination

Scheduling

Stamina

Job description

THE ASSISTANT GENERAL MANAGER

Job Description: THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager. What we are looking for! You love working in a fast-paced, multi-faceted restaurant/entertainment scene You can communicate with the team members and guests in a way that inspires FUN! You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance You have never met a goal you can't beat You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks The ability to oversee all aspects of the business - from the most minor details to the big picture.

Requirements:

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

What will you be doing daily?

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Assures the execution of staff training programs
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision
• Long & Short-term Disability
• Employee Assistance Program
• Buster's Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
• Two FUN brands (Dave & Busters and Main Event Entertainment) under one roof = Double the growth opportunities

Salary Range: 88391 - 103989

Dave & Busters Inc./Main Event Entertainment is an Equal Opportunity Employer.

We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus your co-workers are awesome!