Assistant General Manager

Dave & Buster's Inc.; Kansas City (KS); Sur place; USD 70 000 - 82 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Quarterly bonus program

Health, Dental, Vision

401K matching plan

FREE food

FREE gameplay

Large leadership team

FUN work environment

Growth opportunities

Résumé du poste

Dave & Buster's Inc. seeks an Assistant General Manager to lead both front-of-house and back-of-house operations under the General Manager.

The role emphasizes strategic initiatives, staff development, and delivering a memorable guest experience in a fast-paced restaurant/entertainment environment. The position requires 5+ years in restaurant/hospitality, strong business acumen, and the ability to work weekends, nights, and holidays while sustaining high performance and guest

Qualifications

• 5+ years of Restaurant/Hospitality experience required.
• Proven ability to manage COGS and labor costs.
• Strong business acumen and leadership skills.

Responsabilités

• Provide leadership and supervision across front- and back-of-house areas.
• Analyze financials and develop action plans to meet budget goals.
• Ensure staff training, staffing levels, and guest experience standards.
• Maintain safe, high-energy operations and consistent execution.

Connaissances

Restaurant hospitality experience

Leadership

COGS management

Labor management

Guest experience

Weekend/holidays

Fast-paced environment

Description du poste

Job Description

Job Description

THE ASSISTANT GENERAL MANAGER:

provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager.

What we are looking for!

• You love working in a fast-paced, multi-faceted restaurant/entertainment scene
• You can communicate with the team members and guests in a way that inspires FUN!
• You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture.

Requirements

• 21+ years of age
• 5+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Strong business acumen
• Ability to lead a team to create a memorable guest experience
• The ability to work weekends, nights and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions.

What will you be doing daily?

• Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
• Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
• Assures the execution of staff training programs.
• Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience.
• Deliver an unparalleled guest experience through the best combination of food, drinks, and games
• Maintain a safe and secure environment for all guests and staff
• Continuously improves operational execution through attention to detail and adherence to operating standards and procedures

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
  • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range

70013

82369

We are an equal opportunity employer and participate in E-Verify in states where required.