Assistant General Manager

The Bungalow Kitchen; Hill Haven (CA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Opportunity for advancement

Job summary

The Bungalow Kitchen in Tiburon, CA, is seeking an Assistant General Manager to support the General Manager in overseeing restaurant operations. This senior leadership role balances hospitality with operational excellence, leading teams and driving performance to deliver a consistently elevated guest experience.

You will mentor front-of-house leaders, manage service flow, monitor financials, and uphold health and safety standards while maintaining a warm, engaging atmosphere that makes guests

Responsibilities

• Lead, coach, and develop front-of-house team members with accountability and growth
• Mentor department leads (Hosts, Servers, Bar leadership)
• Support hiring, onboarding, training, and performance management
• Maintain floor presence, lead service, set team tone
• Uphold and enforce service standards to deliver a consistent guest experience
• Engage guests, build relationships, ensure satisfaction
• Handle guest concerns with confidence and professionalism
• Identify opportunities to elevate the dining experience
• Oversee daily restaurant operations for smooth service
• Manage floor flow, staffing, and service pacing in real time
• Ensure consistent execution of systems and standards
• Support opening/closing, overseeing all service areas
• Assist with labor, scheduling, and cost controls
• Monitor sales, productivity, and metrics
• Support budget adherence and profitability improvements
• Ensure cash, comps, and discounts handling per standards
• Collaborate with GM and leadership on goals and performance
• Communicate clearly with all departments including kitchen and bar
• Lead pre-shift meetings and ongoing team communication
• Ensure adherence to health, safety, and regulatory requirements
• Maintain a clean, organized, professional environment
• Uphold company policies and procedures

Job description

Full Time • The Bungalow Kitchen

• Opportunity for advancement

Department: Front of House Reports To: General Manager

Location: Tiburon, California Pay: $110,000 - $130,000 / year

Position Overview

The Assistant General Manager is a senior leadership role responsible for supporting the General Manager in overseeing all aspects of restaurant operations, while serving as a visible and active leader on the floor. This position requires a strong balance of hospitality, operational excellence, and business acumen, with the ability to lead teams, drive performance, and ensure a consistently elevated guest experience. The Assistant General Manager operates as a true extension of the General Manager, taking ownership of daily operations, supporting all departments, and ensuring alignment with the overall vision and standards of the restaurant. This role is both strategic and hands‑on, with the expectation to lead by example, hold teams accountable, and create a culture rooted in hospitality, consistency, and performance.

Leadership & Team Development

• Lead, coach, and develop all front-of-house team members, fostering a culture of accountability, professionalism, and growth
• Act as a mentor and resource for department leads, including Hosts, Servers, and Bar leadership
• Support hiring, onboarding, training, and performance management across all positions
• Maintain a strong presence on the floor, leading service and setting the tone for the team

Guest Experience & Service Standards

• Drive an exceptional, consistent guest experience by upholding and enforcing all service standards
• Actively engage with guests, building relationships and ensuring satisfaction throughout their visit
• Handle guest concerns and escalations with confidence, urgency, and professionalism
• Continuously look for opportunities to elevate the overall dining experience

Operational Oversight

• Oversee daily operations of the restaurant, ensuring smooth and efficient service across all departments
• Manage floor flow, staffing levels, and service pacing in real time
• Ensure all systems, procedures, and standards are executed consistently
• Support opening and closing operations, including oversight of all service areas

Financial & Business Performance

• Assist in managing labor, scheduling, and cost controls to meet business goals
• Monitor sales performance, productivity, and operational metrics
• Support budget adherence and identify opportunities to improve profitability
• Ensure proper handling of cash, comps, and discounts in alignment with company standards
• Partner closely with the General Manager and leadership team to align on goals, priorities, and performance
• Maintain clear and consistent communication with all departments, including kitchen and bar
• Lead pre-shift meetings and ongoing team communication to ensure alignment and preparedness

Compliance & Standards

• Ensure adherence to all health, safety, and regulatory requirements
• Maintain a clean, organized, and professional environment throughout the restaurant
• Uphold company policies, procedures, and expectations at all times

Compensation: $110,000.00 - $130,000.00 per year

The Bungalow Kitchen is a coastal-inspired dining and social experience rooted in genuine hospitality, elevated cuisine, and memorable moments. Designed to feel both refined and approachable, the space blends relaxed waterfront energy with polished service, creating an environment where guests can gather for everything from casual lunches and celebratory dinners to late-night cocktails and unforgettable events. The experience is driven by thoughtful details, strong culinary execution, and a service philosophy centered around connection, personality, and making every guest feel like they belong.

Our approach focuses on creating a vibrant atmosphere where food, beverage, music, and hospitality work together seamlessly. The menu draws inspiration from coastal California living with an emphasis on fresh ingredients, shareable experiences, and dishes designed to complement both social dining and elevated occasions. Whether guests arrive from the ferry, the marina, the neighborhood, or across the Bay, the goal remains the same: deliver an experience that feels welcoming, energetic, and worth returning for time and time again.