Assistant General Manager

MUV; Fort Myers (FL); On-site; USD 41,000 - 50,000; Full time

Job summary

MUV in Fort Myers, FL is seeking an Assistant General Manager to support daily store operations, oversee inventory, sales goals and staff performance. The role also acts as manager-on-duty in the absence of the General Manager and requires a hands-on leader who can maintain exceptional customer service.

The position includes 25% time on inventory activities and demands ability to manage teams, train staff, and ensure compliance with state regulations.

Qualifications

• GED or high school diploma required.
• Minimum 1 year as assistant manager or higher.
• Strong teamwork and communication skills.
• Able to work weekends and holidays.
• 21+ years old.

Responsibilities

• Assist in managing staff, inventory, and patient relations.
• Create bi-weekly staff schedules.
• Provide customer service and handle inquiries.
• Oversee dispensary orders and deliveries.
• Coach and develop staff; ensure compliance.

Skills

Team management

Communication

Customer service

Education

High school diploma or GED

Tools

POS System

State Inventory System

Job description

Career Opportunities: Assistant General Manager (17350)

Requisition ID17350-Posted10/14/2026-Retail Ops - Management-Retail Ops

The Assistant General Manager is responsible for assisting in managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and act as the “manager‑on‑duty” in absence of the General Manager.

This role is expected to spend 25% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory.

***Salary is $45,000.00 annual with a conditional quarterly bonus incentive.***

Essential Duties and Responsibilities

• Responsible for supporting dispensary staff, inventory, and patient/customer relations.
• Interact with customers and patients and provide exceptional customer service.
• Respond to all customer and patient inquiries, feedback, and suggestions.
• Quickly and respectfully resolve any in-store situations that may arise.
• Build out bi-weekly work schedules for current and incoming staff.
• Regularly walk the floor and act as a resource for dispensary staff concerning products and services, industry news and changes in regulation.
• Coach and develop staff; Answer staff questions, concerns or suggestions.
• Delegate tasks to Cannabis Advisors to maintain regular compliance.
• Work closely with the General Manager to communicate information to dispensary staff from the corporate retail team.
• Conduct interviews at the direction of the General Manager.
• Provide regular training to staff members on the POS System and State Inventory System.
• Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries.
• Maintain company culture and atmosphere within the facility.
• Keep record of all dispensary activity including cash, sales, vendors, and customer/patient information.
• Other duties as assigned.

Minimum Qualifications

• High school degree or general education degree (GED) is required.
• A minimum of 1 year as an assistant manager, or above, is required.
• Ability to work well with others and communicate effectively with staff and retail management.
• Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
• Proven ability to manage teams effectively.
• Excellent communication and customer service skills.
• At least 21 years of age.

Preferred Qualifications

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.