Assistant General Manager

Dewey's Pizza; Edwardsville (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

10 days of PTO your first year

401k matching

Paid parental leave

Tuition/loan payback (up to $3,000/year)

Loyalty bonus

Job summary

A leading pizza restaurant in Edwardsville, IL, is seeking an Assistant General Manager to support operations, lead team training, and enhance guest experiences. Ideal candidates will have 1-2 years in a leadership role, strong communication skills, and a passion for hospitality. This position offers a collaborative environment, competitive benefits, and opportunities for career growth.

Qualifications

• 1-2 years of leadership experience in a restaurant or similar guest-facing role.
• Passionate about great hospitality and leading great people.
• ServSafe Manager certification or willingness to complete during onboarding.
• Comfortable with basic technology and POS systems.

Responsibilities

• Assist the General Manager in total operations of the restaurant.
• Build sales and manage profit and loss.
• Deliver high-quality food and create outstanding guest experiences.
• Drive guest satisfaction and operational KPIs.

Skills

Leadership

Communication

Problem-solving

Teamwork

Hiring & Training

Guest Service

Time Management

Adaptability

Education

High school diploma or equivalent

Job description

Description

Leaders at Dewey’s get:

• Great training and clear expectations from day one
• A company partner who hires, trains, and operates with Purpose and Values at the center
• A structured and organized approach to running great restaurants
• Excellent work/life balance with 40–45 hour work weeks
• Next‑level benefits: 10 days of PTO your first year, 401k matching, paid parental leave, tuition/loan payback (up to $3,000/year), loyalty bonus, closed on major holidays, and more
• The support to grow—both as a professional and as a person

We want you to succeed and achieve your goals. Whether you're sharpening your leadership skills or growing toward your first GM role, we’ll help you get there.

Our leaders create team‑first environments that put people before everything else—because we believe that’s what leads to great food, great service, and great experiences.

Previous leadership experience is a plus, but it’s not required. We hire for potential, values, and mindset.

Qualities we value in our Leaders

• Open‑minded
• Positive
• Transparent and respectful
• Organized and efficient
• Fun!!!

If you're a warm, caring person who loves to serve, support others, and grow—we can’t wait to meet you.

Learn more about our Purpose & Values and our culture here

Requirements

Reports to:

General Manager

As an Assistant General Manager (AGM), I share responsibilities with the General Manager (GM) for the total operations of a single Dewey’s restaurant. This includes building sales, managing profit and loss, hiring and training both management and hourly teams, executing safety and sanitation practices, delivering high‑quality food, and creating outstanding guest experiences. I also help lead kitchen operations, including hiring, training, and team development.

The AGM supports the GM in creating and executing restaurant‑specific plans to meet goals, and shares responsibility for maintaining a clean, safe, and functional environment.

As Assistant General Manager, I will at all times support the following areas:

• Our Vision, Strategy, Purpose, and Values
• Defining and modeling a strong, positive culture in our store
• Store performance in Key Performance Indicators (KPIs) and budgets
• Supporting follow‑through on details and implementation of new ideas or changes

Ideal Candidate Experience

• Maintains high standards for cleanliness, sanitation, food quality, and guest satisfaction
• 1–2 years of leadership experience in a restaurant or similar guest‑facing role (shift lead, supervisor, etc.)
• Has helped build or influence a strong team culture
• Can self‑manage, identify problems, and take action to improve outcomes
• Applies critical thinking and sound judgment in problem‑solving
• Familiar with interviewing and hiring team members, or eager to grow into this responsibility
• Has experience coaching others and helping them reach goals
• Brings a goal‑oriented mindset and follows through on commitments
• Comfortable navigating change with an open, solutions‑focused attitude

Ideal Candidate Qualifications

• Strong verbal and written communication skills, with solid basic math
• Available to work a flexible schedule, including nights, weekends, and some holidays
• Comfortable collaborating with people from all backgrounds and experiences
• At least 21 years of age
• Has reliable transportation
• Holds a high school diploma or equivalent
• Passionate about great hospitality and leading great people
• Physically able to stand for 9‑hour shifts and lift up to 40 pounds
• Energetic, self‑motivated, dependable, and eager to grow
• Comfortable using basic technology and computer systems
• ServSafe Manager certification (or willingness to complete during onboarding)