Assistant General Manager

Dewey's Pizza; Cleveland (OH); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Dental and medical coverage

401(k) with company match

Tuition reimbursement

Paid time off

Free food every shift

Employee discounts

Job summary

Dewey's Pizza in Cleveland is seeking a full-time leader to create an exceptional team-first culture. As a leader, you will partner with management to ensure operations run smoothly, maintain high standards of food safety, and foster a positive environment for both guests and team members.

This role requires strong communication and leadership abilities, with a growth mindset for continuous improvement. Salary ranges from $52,000 to $62,000, along with comprehensive benefits and a structured training program.

Qualifications

• 1–2 years of leadership experience in a restaurant or similar environment.
• Ability to work a flexible schedule including nights and weekends.
• Willingness to obtain ServSafe Manager certification during training.

Responsibilities

• Create a positive, team-first culture in your restaurant.
• Partner with the General Manager to lead all aspects of restaurant operations.
• Maintain high standards for food quality, safety, and cleanliness.

Skills

Leadership experience

Strong communication skills

Basic math skills

Organizational skills

Flexibility

Job description

Job Type

Full-time

About Us

At Dewey’s Pizza, we create Next Level experiences every day by bringing together quality food, supportive teams, and genuine hospitality. Our leaders build team‑first environments where people come first because that is what drives strong teams, great service, and memorable experiences.

Our Purpose & Values

We nourish our community. We create exceptional experiences every day. We are next level. At Dewey’s Pizza, we put people first. We believe strong teams, accountability, and a positive environment are what create the best guest experiences. We are committed to helping our team grow, learn, and succeed. We believe in creating a respectful, professional workplace where people feel safe to communicate openly, give and receive feedback, and continue growing. Our leaders model these behaviors every day and set the tone for a positive and supportive work environment.

Why You’ll Love This Role

• Structured 5 month training program with clear expectations and support from day one
• Consistent 40 to 45 hour work weeks designed to support strong work life balance, including typically having one weekend day off and leaving the restaurant before 11 PM
• Opportunities for growth and advancement within the company
• Supportive leadership team focused on your development
• A positive, team‑first and drama‑free environment where people genuinely enjoy working together
• A culture built on open communication, respect, professionalism, and continued growth

Benefits & Perks

• Dental and medical coverage, including FSA and HSA options
• 401(k) with 50% company match up to $3,000
• Tuition and student loan reimbursement up to $3,000 annually
• Bonus opportunities including loyalty and end‑of‑year bonuses
• Travel voucher program that increases with tenure
• Paid parental and bereavement leave
• Paid time off that increases with tenure, starting with 10 days
• Closed on major holidays including Easter, Thanksgiving, Christmas Eve, and Christmas Day
• Company funded Employee Assistance Program with access to therapy, financial advising, and additional support services
• Free food every shift plus employee discounts when off the clock

What You’ll Do

• Create a positive, team‑first culture in your restaurant
• Model respect and professionalism in every interaction with team members, guests, and partners
• Ensure every guest has an exceptional experience and that every interaction reflects our standards of hospitality
• Partner with the General Manager to lead all aspects of restaurant operations
• Build, train, and develop both hourly and leadership teams
• Drive sales, manage profitability, and support key performance goals
• Maintain high standards for food quality, safety, and cleanliness
• Support hiring, coaching, and performance management

Requirements

What Makes You a Great Fit

• You’re a positive, organized, and people‑focused leader
• You lead with transparency, respect, and accountability
• You take initiative and follow through on commitments
• You’re adaptable, solution‑oriented, and calm under pressure
• You lead with curiosity and seek to understand others
• You take accountability for your actions, welcome feedback, and seek opportunities to grow and improve
• You bring a growth mindset and value continuous improvement
• You demonstrate emotional intelligence in how you lead and communicate
• You care about building strong teams and a positive culture

What You Bring

• 1–2 years of leadership experience in a restaurant or similar environment (preferred, not required)
• Strong communication and basic math skills
• Ability to work a flexible schedule (nights, weekends, some holidays)
• Flexibility to support different restaurant locations within your market based on business needs
• Reliable transportation
• Comfort using basic technology and systems
• Willingness to obtain ServSafe Manager certification during training
• Ability to stay active on your feet and lift up to 40 lbs

Growth & Development

We hire for potential, values, and mindset. Whether you’re building your leadership skills or working toward the next step in your leadership career, we’ll support your growth every step of the way. We believe feedback, coaching, and continued learning are essential parts of becoming a strong leader.

Salary Description

$52,000 – $62,000