Assistant General Manager

Punch Bowl Social; Dallas, Northern (TX, KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Six-figure bonus potential

Medical, dental and vision insurance

Health savings account option

Job summary

Punch Bowl Social in Dallas, TX is seeking an Assistant General Manager to drive hospitality with energy, integrity, and craft beverage focus. You will lead a large team and ensure exceptional guest experiences while upholding brand standards.

You’ll oversee operations, assist in financial reporting and analysis, and mentor 100+ employees. This role offers growth opportunities, a strong benefits package, and a generous bonus potential.

Qualifications

• 3+ years’ experience as an Assistant General Manager in a high-volume restaurant/bar
• Experience in industry-specific financial reporting
• Proficient with Aloha, Excel, Word & Wisely a plus

Responsibilities

• Creating authentic guest experiences with a high level of service
• Hosting guests and creating memorable experiences
• Upholding and managing all brand standards
• Overseeing operations management and staff development
• Assisting in financial reporting and performance analysis
• Overseeing cash handling procedures and HR needs

Skills

Restaurant management

High-volume service

Financial reporting

Aloha POS

Excel

Tools

Aloha POS

Excel

Word

Wisely

Job description

Description

Life is short. Work somewhere awesome.

As Assistant General Manager you are a protector of the realm. Punch Bowl Social is unique, special, disruptive, and together we must project and protect those attributes and continue to build on a solid foundation of hospitality and passion for culinary integrity and craft beverages.

Punch Bowl Social is where party people come for an awe-inspiring experience and limitless possibilities. We live life to the fullest, courageously take risks and march (or karaoke) to the beat of our own drum.

Our best and brightest have an appreciation of the classics, but a fascination for what’s new and now. A perfectionism for their work with a love for creating memorable guest experiences.

Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

• Positive attitude and passion for making people smile, and truly enjoy their experience
• Value for high quality food and beverage, and appreciation for the technique associated with production
• Sense of adventure and engaging energy
• Ability to communicate effectively with team members, both BOH and FOH, Management, and Community

What you’ll be doing:

• Creating authentic, custom guest experiences through a high level of attention and service
• Hosting our guests and creating memorable experiences
• Upholding and managing all brand standards.
• Responsible for efficient and effective management of Punch Bowl Social
• Ensuring quality in service, both in production and execution
• Assisting in oversight of 100+ employees
• Assisting in all functional areas of operations management
• Assisting in financial reporting, evaluation and analysis
• Utilizing all available data/resources to understand and report on applicable store performance
• Assisting in personnel training, maintenance, and all HR issues
• Providing coaching, counseling, appropriate documentation, and employee development for all staff
• Overseeing and maintain all in-house cash handling procedures

What's in it for you:

• Competitive Compensation
• Six-figure Bonus Potential
• Benefit Package
• Medical, dental and vision insurance
• Health Savings Account option – including company HSA contribution
• Flexible Spending Accounts
• Employee Assistance Program
• Company provided Short Term Disability Insurance
• Company provided Long Term Disability Insurance
• Paid Time Off
• Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
• Opportunities for Growth and Advancement
• Referral Bonus Program
• Discounts on Food, Beverage and Activities

Salary Range: $70,000 - 75,000 annually

Requirements

What we’re looking for:

• 3+ years’ experience as an Assistant General Manager
• Experience working in a high-volume restaurant/bar
• Experience in industry specific financial reporting
• Proficient in Aloha, Excel, Word & Wisely a plus
• Have the ability to work a schedule that is consistent with restaurant/bar volume
• Must be able to stand and exert fast-paced mobility for period up to six (6) hours in length
• Must have a good sense of balance, be able to bend and kneel and have the ability to lift 25-50 lbs

*** Must be 21 years old and over ***

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws