Assistant General Manager

Punch Bowl Social; Dallas (TX); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Six-figure bonus potential

Medical, dental and vision insurance

HSA option with company contributions

Flexible spending accounts

Employee Assistance Program

Short/Long term disability insurance

Paid time off

Referral bonus program

Food, beverage and activity discounts

Job summary

Punch Bowl Social in Dallas is seeking an Assistant General Manager to lead daily operations and guest experiences. You will host guests, uphold brand standards, and manage a large staff while ensuring service quality across production and execution.

You will contribute to financial reporting and performance analysis, assist in HR issues, and coach employees, aligning operations with volume and brand expectations. This role offers growth opportunities within a dynamic hospitality team.

Qualifications

• 3+ years’ experience as an Assistant General Manager.
• Experience working in a high-volume restaurant/bar.
• Experience in industry specific financial reporting.
• Proficient in Aloha, Excel, Word; Wisely a plus.
• Ability to work a schedule consistent with restaurant/bar volume.
• Must be able to stand for up to six hours and lift 25–50 lbs.

Responsibilities

• Creating authentic, custom guest experiences through a high level of service.
• Hosting guests and creating memorable experiences.
• Upholding and managing all brand standards.
• Efficient and effective management of Punch Bowl Social.
• Ensuring quality in service, production and execution.
• Overseeing 100+ employees and assisting in all operations areas.
• Assisting in financial reporting, evaluation and analysis.
• Using data/resources to report on store performance.
• Providing coaching and development for staff.
• Maintaining in-house cash handling procedures.

Skills

Leadership

Financial reporting

Staff training

Restaurant operations

Tools

Aloha

Excel

Word

Wisely

Job description

What you’ll be doing:

• Creating authentic, custom guest experiences through a high level of attention and service
• Hosting our guests and creating memorable experiences
• Upholding and managing all brand standards.
• Responsible for efficient and effective management of Punch Bowl Social
• Ensuring quality in service, both in production and execution
• Assisting in oversight of 100+ employees
• Assisting in all functional areas of operations management
• Assisting in financial reporting, evaluation and analysis
• Utilizing all available data/resources to understand and report on applicable store performance
• Assisting in personnel training, maintenance, and all HR issues
• Providing coaching, counseling, appropriate documentation, and employee development for all staff
• Overseeing and maintain all in-house cash handling procedures

What's in it for you:

• Competitive Compensation
• Six-figure Bonus Potential
• Benefit Package
• Medical, dental and vision insurance
• Health Savings Account option – including company HSA contribution
• Flexible Spending Accounts
• Employee Assistance Program
• Company provided Short Term Disability Insurance
• Company provided Long Term Disability Insurance
• Paid Time Off
• Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
• Opportunities for Growth and Advancement
• Referral Bonus Program
• Discounts on Food, Beverage and Activities

Salary Range

$70,000 - 75,000 annually

Requirements

• 3+ years’ experience as an Assistant General Manager
• Experience working in a high-volume restaurant/bar
• Experience in industry specific financial reporting
• Proficient in Aloha, Excel, Word & Wisely a plus
• Have the ability to work a schedule that is consistent with restaurant/bar volume
• Must be able to stand and exert fast-paced mobility for period up to six (6) hours in length
• Must have a good sense of balance, be able to bend and kneel and have the ability to lift 25-50 lbs

*** Must be 21 years old and over ***

We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws