Assistant General Manager

LyvWell Apartments; Columbus (OH); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits package

Generous paid time off

401(k) with company match

Growth opportunities

Resident rental discount

Descripción de la vacante

LyvWell Apartments in Columbus, OH seeks a hands-on Property Operations Associate to support the General Manager. You will handle leasing, payments, resident inquiries and day-to-day property administration, ensuring smooth operations and regulatory compliance.

The role involves coordinating with maintenance teams, processing service requests, and assisting with move-in/move-out inspections to uphold high standard of living for residents.

Formación

• High School Diploma or GED required.
• 2–3 years of leasing, bookkeeping, operations or customer service experience preferred.

Responsabilidades

• Assist the General Manager with daily property operations and admin tasks.
• Coordinate leasing activities, show vacant units and explain amenities to prospective residents.
• Prepare and process leases, security deposits and rent payments.
• Respond to resident maintenance requests and supervise maintenance staff as needed.
• Assist with move-in/move-out inspections and ensure readiness of units.

Conocimientos

Leasing

Bookkeeping

Operations

Customer Service

Educación

High School Diploma or GED

Herramientas

Property management software

Descripción del empleo

LocationThe Gardens Columbus - 3701 Governors Club BlvdBusinessWe believe home is more than a place to live. It’s where life happens; connections are made, and communities grow. That’s why we’re committed to creating welcoming places where our residents feel at home, and our people have the opportunity to make a meaningful impact.If you’re ready to be a part of our team, we encourage you to apply.Job DescriptionPosition SummaryAssists the General Manager with the general administration of the property and performs related management functions with the daily operations of an apartment community. Cross trained on General Manager functions and acts in that capacity in the Manager’s absence. Assists with responsibility of maintaining the physical asset and the performance of the property, to achieve the highest possible net operating income. Assist with the supervision and directing and supervision of associates. Monitors regulatory compliance and company policies and procedures related to property management.Essential Job FunctionSupports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new associates and ongoing training of existing property staff. (15%)Assists in the management of efficient operation of the property consistent with Loss Prevention and Corporate Office polices and procedures, even during understaffed periods. In the absence of the Property Manager responds to emergency situations, contacting appropriate agencies or Regional Managers as necessary. (10%)May prepare purchase orders, code and process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries. (10%)May be responsible for maintaining a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests depending on the property. Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests. (10%)Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. (10%)Conducts move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections. (15%)Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating eviction procedures as necessary. (10%)Assist in the direction and supervision of associates. (20%)This is a fully on-site position. Candidates must be able to work from our office every scheduled workday; remote or hybrid arrangements are not available for this role.EducationHigh School Diploma/GED requiredWork Experience2-3 Years of specific Leasing, Bookkeeping, Operations, Customer Service requiredGreat Incentives!We care about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:Full benefits packageGenerous paid time off401(k) with company matchGrowth and advancement opportunitiesLucrative referral bonus programIncredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace#LI-NO1We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.