Senior General Manager

Jones Lang LaSalle Incorporated; Chicago (IL); On-site; USD 156,000 - 180,000; Full time

Benefits offered by this job

401(k) with matching contributions

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle Incorporated seeks an experienced Senior General Manager to lead comprehensive real estate operations and drive strategic growth across markets. This executive role requires mentoring senior managers, managing complex client relationships, and delivering exceptional service outcomes.

You will guide cross-functional teams, optimize resources, and collaborate with regional leadership to implement best practices while advancing diversity and inclusion across all service delivery

Qualifications

• 15+ years of progressive leadership experience in commercial real estate or office property management
• Strong business development skills with demonstrated ability to secure and grow major client relationships
• Experience leading and developing senior management teams of 25+ professionals
• Advanced financial acumen including budgeting, forecasting, and performance analysis capabilities
• Excellent communication and presentation skills for executive-level audiences and stakeholder management
• Deep understanding of commercial real estate markets, trends, and industry best practices

Responsibilities

• Oversee operational performance across a portfolio of class A office properties, ensuring delivery excellence and client satisfaction metrics
• Build and maintain executive-level relationships with key clients, serving as their primary strategic advisor and trusted partner
• Mentor and develop management talent, fostering a culture of collaboration that strengthens team performance locally and across the globe
• Collaborate with regional and global leadership teams to implement best practices and drive organizational objectives
• Manage P&L responsibility, including budget development, forecasting, and resource optimization across business units
• Present to senior leadership and key stakeholders on business performance and strategic initiatives
• Champion diversity, equity, and inclusion initiatives while supporting each other's wellbeing across all teams

Skills

Leadership

Client relationships

Financial analysis

Budgeting/Forecasting

Executive communication

Industry knowledge

Education

Bachelor’s degree in Business/Real Estate/Finance

MBA or advanced degree preferred

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior General Manager

What this job involves:

As a Senior General Manager at JLL, you will lead and oversee comprehensive real estate operations while driving strategic business growth across multiple markets or business lines. This executive role requires you to manage complex client relationships, deliver exceptional service outcomes, and guide cross-functional teams toward ambitious performance targets. You'll be responsible for developing and executing business strategies that align with JLL's vision of shaping a brighter way for our clients, ourselves, and our fellow employees. The position demands strong leadership capabilities as you'll mentor senior managers, cultivate key client partnerships, and ensure operational excellence across all service delivery areas. You'll work closely with regional leadership to identify growth opportunities, optimize resource allocation, and maintain JLL's reputation for innovation and client‑centric solutions. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this role ideal for an experienced leader ready to make a significant impact in the commercial real estate industry.

What your day-to-day will look like:

• Oversee operational performance across a portfolio of class A office Properties, ensuring delivery excellence and client satisfaction metrics
• Build and maintain executive‑level relationships with key clients, serving as their primary strategic advisor and trusted partner
• Mentor and develop management talent, fostering a culture of collaboration that strengthens team performance locally and across the globe
• Collaborate with regional and global leadership teams to implement best practices and drive organizational objectives
• Manage P&L responsibility, including budget development, forecasting, and resource optimization across business units
• Present to senior leadership and key stakeholders on business performance and strategic initiatives
• Champion diversity, equity, and inclusion initiatives while supporting each other's wellbeing across all teams

Required qualifications:

• Bachelor's degree in Business Administration, Real Estate, Finance, or related field
• 15+ years of progressive leadership experience in commercial real estate or Office Property Management
• Strong business development skills with demonstrated ability to secure and grow major client relationships
• Experience leading and developing senior management teams of 25+ professionals
• Advanced financial acumen including budgeting, forecasting, and performance analysis capabilities
• Excellent communication and presentation skills for executive-level audiences and stakeholder management
• Deep understanding of commercial real estate markets, trends, and industry best practices

Preferred qualifications:

• Master's degree in Business Administration (MBA) or related advanced degree
• Professional certifications such as CCIM, SIOR, CPM, or equivalent industry credentials
• Experience with global real estate operations and cross-cultural team management
• Track record of successful mergers, acquisitions, or major business integrations
• Technology-forward mindset with experience implementing innovative solutions and digital transformation initiatives
• Active involvement in industry associations and thought leadership within the commercial real estate community

Location: On site

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 156,000.00 – 180,000.00 USD per year

Location: On-site –Chicago, IL

Personal benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (“JLL”), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.