Courtyard Bloomington Normal - Assistant General Manager OEM

Aimbridge Hospitality LLC; Normal (IL); On-site; USD 45,000 - 125,243; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

401(k) Retirement Plan

Paid Time Off

Job summary

A prominent hospitality company is looking for an Assistant General Manager for their Courtyard Bloomington Normal property. This role involves overseeing hotel operations in the absence of the General Manager, managing teams to ensure top-notch guest experiences, and training staff. Candidates should possess strong supervisory, communication, and financial management skills, along with prior hotel management experience. Competitive benefits and opportunities for growth are offered.

Qualifications

• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Hold or obtain Food Handlers, Alcohol Awareness, CPR, First Aid certifications.

Responsibilities

• Oversee hotel operations in absence of General Manager.
• Manage teams to boost revenue and operational efficiency.
• Recruit, hire, and train Guest Services staff.
• Maintain clear communication with guests and staff.
• Handle financial data to support hotel operations.

Skills

Supervisory skills

Problem-solving

Communication

Financial management

Team leadership

Customer service

Education

Bachelor's degree in relevant field

5+ years hotel management experience

Job description

Courtyard Bloomington Normal - Assistant General Manager OEM Address 310A Greenbriar Drive, Normal, IL, 61761 Compensation $45,000.00 - $125,243.25/year

Job Description

Join Our Team as an Assistant General Manager!

Are you ready to step into the spotlight? As our Assistant General Manager, you'll be the go‑to hero making sure every guest leaves with a smile and our hotel runs like a well‑oiled machine! When the General Manager is away, the stage is yours—overseeing departments, boosting revenue, keeping costs in check, and helping your teammates shine. We’re looking for someone who leads with confidence, solves problems like a pro, and communicates so well everyone feels heard. If you value top‑notch standards and love bringing happiness to others, this is your chance to turn every day into an adventure. Join us and spark unforgettable moments for our guests—let’s make hospitality fun!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

• Captain of Collaboration: Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly.
• Master of Solutions: Proactively spot challenges and tackle them head‑on to ensure every day at the hotel flows as efficiently as possible.
• Talent Scout & Coach: Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members—from managers to hourly employees—grow through exciting development programs and ongoing training.
• Messenger Extraordinaire: Listen actively, understand concerns, and keep the lines of communication crystal clear with both colleagues and guests.
• Numbers Ninja: Confidently work with financial info and data, using your math superpowers to support our hotel’s operations.
• Tech Trailblazer: Make Windows Operating Systems your best friend for smooth management and insightful reporting.
• Organization Champion: Set the standard for professional appearance and grooming, making sure everyone looks sharp and meets company guidelines.
• Hospitality Hero: Bring a friendly, service‑focused attitude to every guest and teammate interaction, ensuring everyone walks away happy.

EDUCATION & EXPERIENCE

• At least five years of progressive hotel experience (Rooms or Food & Beverage), or a four‑year degree with 2–3 years, or a two‑year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

PROPERTY INFORMATION

The Courtyard Bloomington Normal hotel is located one block off of Veteran's Parkway in Normal, IL, just minutes from Illinois State University. Our central location places us near the headquarters of State Farm Insurance, Country Financial Insurance and Mitsubishi Motors Manufacturing of America, as well as near Illinois Wesleyan University. The Bloomington Normal area has plenty for guests to explore during their stay. Visitors can catch a show at the Illinois Shakespeare Festival, visit the animals at Miller Park Zoo, explore the exhibits at the Children's Discovery Museum, or discover one of the other many things the area has to offer. Within a few miles of the hotel guests can enjoy fine dining, shopping at the Eastland Mall & the Shoppes at College Hills, as well as indoor and outdoor golf. Our lobby features The Bistro, a restaurant serving various breakfast options and Starbucks drinks, as well as numerous dinner and drink options.