Assistant General Manager

Fairfield Inn & Suites by Marriott Buffalo-Airport; Buffalo (NY); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

401K Retirement plan

Travel discounts

Job summary

Fairfield Inn & Suites by Marriott Buffalo-Airport seeks an Assistant General Manager to oversee operations in the absence of the General Manager. The ideal candidate will have at least two years of related management experience in hotel operations, strong leadership skills, and expertise in providing excellent guest services.

The position offers competitive pay ranging from $63K to $68K, along with benefits like weekly pay, paid vacation, and a 401K plan.

Qualifications

• Two years related management experience, and hotel brand knowledge.
• Extensive experience with rooms, housekeeping and food and beverage.
• Working knowledge of hotel operations including security and safety programs.

Responsibilities

• Oversee the facility operations in the absence of the General Manager.
• Manage front office operations and supervise front desk staff.
• Resolve guest concerns while maintaining high Guest Service scores.

Skills

Leadership

Team Player

Detail Oriented

Innovative

Education

Bachelor’s degree in hotel management or business

Tools

Excel Software

Microsoft Office

Job description

Fairfield Inn & Suites by Marriott Buffalo-Airport
4271 Genesee Street
Cheektowaga, NY 14225, USA

Description

We are currently looking for an Assistant General Manager for our Fairfield Inn & Suites® by Marriott Buffalo Airport. Our Fairfield has 140 beautifully appointed guest rooms and is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, Choice Hotel International and Radisson Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn’t be an award-winning company without each and every one of them.

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

• Weekly pay
• Paid vacation, sick days and holidays
• 401K Retirement plan with company match
• Travel discounts on our branded properties

Pay range: $63K - $68K

Role:

The primary role of the Assistant General Manager is to assist the General Manager in providing leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive.

Responsibilities & Duties:

• Oversee the facility operations in the absence of the General Manager including guest services, housekeeping, maintenance, sales, food and beverage and human resources.
• Manage the front office operations and supervising directly the front desk and food and beverage staff.
• Resolve guest concerns while maintaining high franchise Guest Service scores.
• Foster a positive, cooperative work environment between staff and management.
• Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and coaching employees; planning, assigning, directing work, addressing complaints and resolving concerns.
• Administrative tasks such as reporting, inventories, accounting processes and much more.

What You Bring Us:

• Two years related management experience, and hotel brand knowledge.
• Extensive experience with rooms, housekeeping and food and beverage.
• Working knowledge of hotel operations – including security and safety programs, personnel (HR) relations, quality assurance programs, long range planning.
• Bachelor’s degree in hotel management, business, or related field; or equivalent combination of education and experience.
• Expertise in standard hotel management systems.
• Hands-on leadership
• Valid Driver’s License

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications

Skills

Preferred

Excel Software

Novice

Microsoft Office

Novice

Behaviors

Preferred

Innovative

Consistently introduces new ideas and demonstrates original thinking

Team Player

Works well as a member of a group

Dedicated

Devoted to a task or purpose with loyalty or integrity

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Leader

Inspires teammates to follow them

Motivations

Preferred

Peer Recognition

Inspired to perform well by the praise of coworkers

Goal Completion

Inspired to perform well by the completion of tasks

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

Bachelors or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.