Assistant General Manager

MML Hospitality; Austin (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Potential

Paid Time Off

Employee Discounts

Health Benefits

Retirement Benefits

Job summary

MML Hospitality is seeking an Assistant General Manager to lead day-to-day restaurant operations with a hands-on, floor-focused leadership style. You will develop teams, balance hospitality with accountability, and partner with leadership to maintain exceptional guest experiences in a high-volume setting.

The role requires 3+ years in restaurant management, strong operational skills, and a collaborative approach. Join us to drive service excellence and team growth at our Austin location.

Qualifications

• 3+ years of restaurant management experience.
• Experience in high-volume, fast-paced environments.
• Strong operations knowledge: labor, inventory, cost controls.
• Proven ability to coach and develop hourly staff.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead day-to-day restaurant operations on the floor.
• Provide hands-on support during busy services.
• Coach and mentor FOH team members and managers.
• Support recruiting, onboarding, and training.
• Assist with scheduling and staffing level management.
• Monitor labor, costs, and key operating metrics.
• Oversee inventory, ordering, and cost-control initiatives.
• Ensure opening/closing procedures and cash-handling are accurate.
• Maintain cleanliness, safety, and health standards.
• Address guest concerns and uphold hospitality standards.
• Partner with culinary and bakery leadership to ensure smooth operations across departments.
• Help execute events and high-volume services.
• Maintain knowledge of company policies and ensure they are followed.

Skills

Leadership

High-volume operations

Staff development

Guest hospitality

Scheduling & labor control

Job description

Description

About Easy Tiger

Easy Tiger is an Austin beer garden and bakery known for freshly baked bread, craft beer, approachable food, and a lively neighborhood atmosphere. We're looking for an experienced Assistant General Manager to join our leadership team and help drive strong operations, memorable guest experiences, and a positive team culture.

What we’re looking for

The Assistant General Manager works closely with the General Manager to lead day-to-day restaurant operations. This person should be a hands-on leader who enjoys being present on the floor, developing teams, solving problems in the moment, and creating an environment where both guests and employees want to return.

The ideal candidate has experience in a high-volume restaurant or hospitality environment, understands the operational and financial side of the business, and knows how to balance great hospitality with consistency and accountability.

What you'll do

• Partner with the General Manager to oversee daily restaurant operations and maintain a high standard of service and hospitality
• Lead from the floor and provide visible, hands-on support during busy services
• Coach, develop, and motivate FOH team members and managers
• Support recruiting, interviewing, onboarding, training, and ongoing employee development
• Help create schedules and manage staffing levels based on business needs
• Monitor labor, sales, costs, and other key operating metrics
• Support inventory management, ordering, receiving, and cost-control initiatives
• Ensure opening, closing, cash-handling, and daily operating procedures are completed accurately
• Maintain restaurant cleanliness, organization, safety, and health standards
• Address guest concerns thoughtfully and quickly while empowering the team to deliver excellent hospitality
• Partner with culinary and bakery leadership to ensure strong communication and smooth operations across departments
• Help execute events, promotions, and high-volume services
• Maintain knowledge of company policies and ensure they are consistently followed
• Step into the General Manager's responsibilities when needed

What you’ll bring

• 3+ years of restaurant management experience; AGM or comparable leadership experience preferred
• Experience working in a high-volume, fast-paced restaurant or hospitality environment
• Strong understanding of restaurant operations, including labor, scheduling, inventory, and cost controls
• Proven ability to lead, coach, and develop hourly employees
• Strong communication, organization, and problem-solving skills
• A genuine passion for hospitality and creating memorable guest experiences
• A collaborative leadership style and willingness to jump in wherever needed
• Comfort using restaurant technology and operational systems
• Ability to work a flexible schedule, including nights, weekends, and holidays
• TABC and Food Manager certifications, or ability to obtain required certifications

Why you'll want to work for MML:

• Competitive Salary + Bonus Potential
• Beverage Education Reimbursement
• Paid Time Off
• MML Property Discounts (Hotel, Restaurant, Retail)
• Fitness and Health Benefits
• Medical, Dental, Vision, Disability, Life, and Pet Insurance
• Retirement Benefits
• Parental Leave
• Advancement and Promotion Opportunities
• Community Service Opportunities

What success looks like

You're someone who can keep the operation moving while still paying attention to the details. You build trust with your team, maintain high standards, communicate clearly, and aren't afraid to jump onto the floor when things get busy. You understand that great restaurant leadership is equal parts people, hospitality, and business performance.