Assistant Front Office Manager

HVMG; Saint Augustine (FL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic leader to manage front office operations at a vibrant hotel. In this role, you will be at the forefront of guest interactions, ensuring a welcoming atmosphere while leading a passionate team. With opportunities for career advancement and a focus on employee well-being, this position offers a unique chance to thrive in a supportive environment. Enjoy flexible scheduling, competitive benefits, and the satisfaction of making every guest's experience memorable. If you love people and hospitality, this is the perfect opportunity for you!

Benefits

Flexible full-time and part-time schedules

Paid Time Off (PTO)

Paid Holidays

Full Healthcare Benefits

401k Retirement Plan with 4% match

Hotel and Food & Beverage Discounts

Qualifications

• 1-2 years of related experience in hotel management or front office operations.
• Basic reading, writing, and math skills are required.

Responsibilities

• Manage day-to-day operations of front office staff and ensure a welcoming environment.
• Assist in managing hotel revenue generation and departmental strategies.

Skills

Customer Service

Leadership

Communication

Time Management

Education

Bachelor's Degree

Job description

Embassy Suites by Hilton St. Augustine

Who this job will appeal to

A Leader with a smile! Someone who absolutely LOVES people and is seeking to join a company that LOVES their associates!

What you will be doing

In this role, you will manage the day-to-day operations of the front office staff; schedule, plan, develop, and communicate departmental strategies and goals. Responsible for scheduling and regularly conducting routine inspections of the front office and public areas to ensure these areas reflect a welcoming environment for our guests. You will assist in managing hotel revenue generation and maximization through full use of company systems, processes, and standards. Serve as the manager on duty as required by hotel leadership. Other duties may be assigned as needed.

Requirements

Basic reading, writing, and math skills are required. May be required to work nights, weekends, and/or holidays. Ability to perform the following: talk, hear, and interact with guests; stand and use hands to handle objects; walk, sit, and reach with hands and arms; lift and/or move up to 10 pounds; stand for long periods.

Education & Experience

Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience. One to two years of related experience and/or training.

Our Associates Love

• Opportunities for career advancement across HVMG
• Flexible full-time and part-time schedules
• Up to 40% earned wages paid BEFORE payday with PayActive
• Paid Time Off (PTO) and Paid Holidays
• Full Healthcare Benefits (medical, dental, vision)
• 401k Retirement Plan with a guaranteed 4% match and no vesting
• Hotel and Food & Beverage Discounts and Perks

An Equal Opportunity Employer. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.