Assistant Front Office Manager

Starwood Hotels & Resorts Worldwide, Inc.; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

Starwood Hotels & Resorts Worldwide, Inc. seeks an Assistant Front Office Manager in Nashville to lead and mentor the Front Office team, ensuring stellar guest service and smooth operations.

The role involves training, supervising, and supporting staff to deliver a memorable guest experience. The successful candidate will have 2+ years in a Front Office supervisory role, preferably in a luxury hotel, with strong communication and leadership skills and willingness to work a flexible schedule

Qualifications

• 2+ years in Front Office supervisory role.
• Experience in luxury hotel environment preferred.
• Strong communication and leadership skills.

Responsibilities

• Lead, supervise and mentor Front Office team.
• Train new hires and set them up for success.
• Engage guests and exemplify service excellence.

Skills

Front Office Ops

Leadership

Guest Service

Communication

Education

Post-secondary diploma or degree

Job description

## Assistant Front Office ManagerApply: 1 Hotel Nashville: Full time: Posted Today: JR106157Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.We love this role at Starwood Hotels because it has so many different facets. There’s abundant opportunity to be creative, warm, imaginative—and further develop your leadership skills in our Front Office department.We have an opportunity for a service-minded Assistant Front Office Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise and help mentor new hires, setting them up for success in the most productive ways. It’s a role in which you’ll be constantly interacting with guests, whether you’re welcoming them from across an ocean or just around the corner. And you’ll be teaching others to do the same, so leading by example is everything in this role. **About you...**Passionate about hotel operations and guest service with a minimum of 2 years' experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment. A post-secondary diploma or degree would be a plus. Advanced knowledgeable of front office operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is able to accommodate a flexible schedule to include days, evenings, weekends and holidays**About us...**As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences.We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now