Assistant Front Office Manager

Hyatt Hotels; Charleston (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

The Mills House is seeking a dynamic Assistant Front Office Manager to elevate our guest experience and lead our front desk team. Situated in historic Charleston, you will be instrumental in ensuring exceptional service, managing operations, and fostering a vibrant work culture. Join us for career growth and a rewarding experience in hospitality.

Benefits

Medical Coverage

Dental & Vision Coverage

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Qualifications

• At least 1 year of supervisory experience in hotel front office.
• Ability to manage and lead staff independently.
• Prior cash handling experience.

Responsibilities

• Oversee daily operations of the front desk.
• Ensure the highest level of customer service.
• Manage staff and follow procedures.

Skills

Customer Service

Leadership

Communication

Job description

Property Description

The Mills House offers an exciting opportunity for job applicants looking to be a part of a historic and prestigious hospitality team. Located in the heart of Charleston, South Carolina, our hotel boasts a rich heritage and timeless elegance, providing a unique and upscale experience for our guests. As a team member, you will have the chance to work in a dynamic and vibrant environment, providing exceptional service and creating memorable moments for our guests. With opportunities for career growth, ongoing training, and a supportive work culture, The Mills House is the perfect place to elevate your hospitality career. Join our team of dedicated professionals and contribute to the legacy of our iconic hotel in the charming city of Charleston. Apply now and take the next step in your hospitality journey with The Mills House! #MillsHouse #CharlestonJobs #HospitalityCareers #HotelJobs #TeamMillsHouse #SouthernHospitality

Overview

We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team! In this role, you will assist the Front Office Manager in overseeing the daily operations of the front desk, ensuring the highest level of customer service is provided to all guests. You will also help manage the staff and ensure that all procedures and policies are followed. This position will work primarily the evening shift to ensure there is a Manager On-Duty in the evening. As the Assistant Front Office Manager, you will be a key player in the success at our beautiful property!

Qualifications

• Prefer 1+ year departmental management or supervisory experience in hotel front office
• Ability to manage and lead each discipline of the department independently
• Prior cash handling experience necessary
• Ability to communicate effectively with the public and other Team Members
• Computer experience required

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.