Assistant Food & Beverage Manager

Montage Hotels; West Hollywood (CA); On-site; USD 71,000 - 75,000; Full time

Job summary

Join a forward-thinking company as an Assistant Food and Beverage Manager, where your passion for hospitality will shine. In this dynamic role, you will lead a dedicated team, ensuring exceptional service and memorable experiences for guests. Your expertise in food and beverage operations will be crucial as you monitor dining standards and handle guest interactions. Enjoy a supportive environment that fosters personal growth and offers competitive benefits, including healthcare and retirement plans. This is more than just a job; it's a chance to craft lasting moments in a vibrant setting.

Benefits

Discretionary Time Off

Healthcare Benefits

401(k) Retirement Plan

Pet Insurance

Free Meals

Fitness & Wellness Discounts

Hotel Discounts

LinkedIn Learning Membership

Qualifications

• Passionate about food and beverage operations.
• Effective in leading teams and providing exceptional service.

Responsibilities

• Monitor dining area to ensure guest satisfaction.
• Handle guest complaints and create WOW moments.
• Supervise staff and conduct daily meetings.

Skills

Food and Beverage Operations

Supervisory Skills

Communication Skills

Problem-Solving Skills

Customer Service

Education

Experience in Food and Beverage

Luxury Hotel Experience

Tools

Microsoft Office

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Please Click Here to apply internally.

At Pendry West Hollywood , It’s All Because of YOU!

Assistant Food and Beverage Manager

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry West Hollywood, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry West Hollywood is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Your Leadership

• Familiarity with style of cuisine and service established for concept

• Familiarity with food service practices and procedures

• Circulate on the outlet floor, continually checking with the guests and the service staff to ensure that everything is to the guests’ satisfaction

• Handle guests’ complaints, have the desire to create WOW moments, and thank the guests upon departure

• Monitor, supervise set up and maintenance of dining room area to ensure that it is up to standard

• Control flow of room by seating guests in each section by rotation

• Responsible for assigning and supervising all opening and/or closing side duties

• Make entries into logbook and/or track guest related opportunities daily

• Assist with scheduling attendants and control of greeters, servers, and attendants

• Conduct pre-meal meetings on a daily basis

• Participate in ongoing training of associates to ensure that associates continue to improve their performance

• Recognize outstanding performance and handle discipline as per standard operating procedures

• Complete reports on production, fill out necessary requisitions and control distribution of necessary supplies

• Ensure the department abides by all safety and sanitation policies

• Perform additional duties as assigned that may be outside the scope of duties, based on business needs

About You

• You are passionate about food and beverage operations

• You are exceptional in leading a team

• You are passionate about providing exceptional service and creating memorable moments

• You are open to learning, developing, and growing both yourself, personally, and helping others do the same

• You are trustworthy and have integrity

Must Haves

• Progressive foo d and beverage experience

• Effective supervisory and communication skills

• Well organized and demonstrated strong problem-solving skills

• Knowledge, understanding, and compliance of policies and procedures

• Microsoft Office products; Word, Excel, PowerPoint, and Outlook

• Embrace Technology – continually learn, adapt and master to new operating system

• Knowledge of food and alcoholic beverages

• Ability to work a flexible schedule including weekends and holidays

• Luxury hotel experience, a plus

You will Enjoy

• DTO (Discretionary Time Off)

• Healthcare benefits

• Health Savings Account and Flexible Spending Accounts

• 401 [k] retirement plan with company matching, fully vested, and loan option

• Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees

• Fertility & Family Forming Assistance

• Parental leave pay differential

• Pet Insurance

• Hotel discounts

• Free meals

• Fitness & wellness discounts

• LinkedIn Learning membership

• Hearts of Pendry West Hollywood/Hearts of Pendry community engagement

• Associate’s events throughout the year

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over

• Ability to stand and exercise mobility for extended periods of time during your scheduled shift

• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

• Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

At Pendry West Hollywood, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

The pay scale for Assistant Food & Beverage Manager is $71,000-75,000. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.