Assistant Food & Beverage Manager

Hyatt Regency Calgary; New York (NY); On-site; USD 56,000 - 79,000; Full time

Job summary

A leading hotel is seeking an Assistant Food & Beverage Manager to oversee operations in various food and beverage areas, including banquets and room service. The ideal candidate will have strong leadership skills, experience in hospitality, and a proactive approach to guest service and staff management.

Qualifications

• Previous experience in Hotel Room Service, Stewarding, Fine Dining, and Beverage strongly preferred.
• A desire to exceed guest expectations in a fast-paced customer service environment.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Oversee daily operations ensuring compliance with health, safety, and quality standards.
• Coordinate with kitchen staff for timely food and beverage preparation.
• Handle customer complaints and feedback, ensuring guest satisfaction.

Skills

Leadership

Communication

Organization

Relationship management

Tools

General computer knowledge

Job description

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Summary

This person oversees the different functions of the food and beverage areas including banquets, restaurant, room service and bar at different times within the hotel. Responsibilities may include scheduling and training of staff.

• Oversee daily operations ensuring compliance with health, safety, and quality standards.
• Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages
• Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary
• Monitor financial transactions and budget adherence, including payroll
  
  

Organization- Park Hyatt New York

Summary

This person oversees the different functions of the food and beverage areas including banquets, restaurant, room service and bar at different times within the hotel. Responsibilities may include scheduling and training of staff.

• Oversee daily operations ensuring compliance with health, safety, and quality standards.
• Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages
• Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary
• Monitor financial transactions and budget adherence, including payroll
  
  

Salary Hourly Range:56,000-79,000

Responsibilities Include

• Support hotel leadership by developing and assuming key management responsibilities
• Assume the role of liaison between all departments within the food & beverage division and all other hotel departments
• Supervise departmental performance and provide them council
• Manage hourly room service and restaurant employees through scheduling, payroll, training, coaching, evaluating and hiring
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Monitor ordering, labor cost, and quality and consistency on a daily basis ensuring financial performance and control
• Ensure proper safety and sanitation of all kitchen facilities and equipment
• Organize and facilitate departmental meetings, training and goals setting
  
  

Salary Range: $56,000-79,000

Qualifications

• Previous experience in Hotel Room Service, Stewarding, Fine Dining, and Beverage strongly preferred.
• Possess strong leadership, communication, organization and relationship skills
• Experience with training, financial management and customer service
• Proficient in general computer knowledge
• A true desire to exceed guest expectations in a fast paced customer service environment
• Previous luxury brand experience preferred
• Previous experience with managing in a union environment strongly preferred
• Ability to work a flexible schedule including nights, weekends, and holidays

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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