Assistant Food and Beverage Manager - Hilton Chicago

Hilton Worldwide, Inc.; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Hilton Chicago is seeking an Assistant Food and Beverage Manager to oversee daily operations across all food and beverage outlets. In this role, you will ensure outstanding guest service, manage costs, and provide team leadership. Join Hilton's tradition of hospitality excellence and contribute to a thriving environment focused on providing exceptional guest experiences.

Benefits

Complimentary Meals in the Team Member Restaurant

Access to pay when you need it through DailyPay

Medical Insurance Coverage

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Discounted travel program

Debt-Free Education programs

401K plan with company match

Employee stock purchase program (15% discount)

Career growth and development opportunities

Qualifications

• Experience in food and beverage operations management is essential.
• Strong leadership and team development skills required.
• Ability to ensure compliance with health and safety standards.

Responsibilities

• Assist in the management of food and beverage operations across all outlets.
• Ensure quality food presentation and cost control.
• Monitor team performance and provide training and development.

Skills

Guest service

Team management

Inventory management

Food and beverage quality

Job description

Job Description - Assistant Food and Beverage Manager - Hilton Chicago (HOT0BO3Z)

Job Description

Assistant Food and Beverage Manager - Hilton Chicago (

Job Number:

HOT0BO3Z )

Work Locations

Work Locations

: Hilton Chicago 720 South Michigan Ave Chicago 60605

An Assistant Food and Beverage Manager is responsible for assisting in the daily management of activities and services of all hotel food and beverage outlets (restaurants, lounges, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standard:

• Assist in the management of all Food and Beverage outlet operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
• Ensure consistency in food quality and presentation and monitor cost and portion controls
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in recruiting, interviewing and training team members

Pay Rate

The hourly rate range is $25.00 to $27.00 and is based on applicable and specialized experience and location

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Complimentary Meals in the Team Member Restaurant

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!