Assistant Facility Manager - Boston, MA

VetJobs; Boston (MA); On-site; USD 70,000 - 95,000; Full time

Job summary

BGIS in Boston, MA is seeking an Assistant Facility Manager to lead maintenance teams and ensure uptime for critical systems. The role emphasizes safety, process discipline, and client-focused service delivery.

You will drive project execution, resource planning, and cross-functional coordination to support client objectives and profitability while maintaining high customer and employee satisfaction.

Qualifications

• Bachelor’s degree in business, facilities management, construction management, engineering or related field.
• Minimum five years’ experience in facility management.
• Five years' experience in critical electrical industry preferred.
• Eight years journeyman HVAC/electrical preferred.
• Data center operations knowledge preferred.
• Knowledge of building infrastructure systems.
• Strong written and verbal communication skills.
• Ability to build and train teams.
• Professional affiliations preferred (24x7, IFMA, Data Center Pulse).

Responsibilities

• Complete assigned projects by utilizing appropriate resources effectively and balancing client requirements with company strategies.
• Define client project requirements and determine required resources for the project.
• Manage projects to completion by implementing schedules and client management visibility.
• Provide ongoing updates to internal team and clients regarding project status.
• Balance competing client priorities and negotiate compromises among projects.
• Ensure all projects are performed safely and per safety policies.
• Oversee document management processes and standards.
• Capture events to improve problem/incidence management.
• Monitor training and produce high level reporting.
• Establish KPIs for measurement and verification.
• Diagnose and repair complex control system malfunctions across languages.
• Provide proposals for retrofits, upgrades and enhancements to equipment.
• Ensure high customer and employee satisfaction while maintaining profitability.
• Document and escalate project and customer issues when needed.
• Coordinate with other departments to maximize opportunities and customer satisfaction.

Skills

Data center ops

Team leadership

Communication

MS Office

Education

Bachelor’s degree

High School diploma

Tools

MS Office

Visio

SharePoint

Excel

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

Unless specifically stated otherwise, this role is 'On-Site' at the location detailed in the job post.

BGIS is looking for an Assistant Facility Manager to join the team in Boston, MA and surrounding areas.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

The Assistant Facility Manager directs maintenance team activity on the basic electrical or mechanical systems to ensure uptime, and that the services comply with best practices. The Assistant Facility Manager provides leadership positively exemplifying BGIS values.

This Person Will Be Responsible For:

• Complete assigned projects by utilizing appropriate resources effectively and balancing the client requirements with the agreed upon strategies of the company.
• Define client project requirements and determine and facilitate the usage of resources, internal and external, required for the project.
• Manage projects successfully to completion by implementing project schedule as a project and client management visibility tool, and establishing the schedule to meet or exceed client requirements
• Provide ongoing updates to internal team and clients regarding project status and progress.
• Work to balance competing client production priorities and negotiate compromises among projects.
• Ensure all projects performed safely and in accordance with company safety policies and procedures.
• Oversee the document management process to ensure procedures and standards and established, maintained, and performed.
• Capture all customer impacting and non-customer impacting events to become more equipped and be proactive and preventative with Problem/Incident Management (PIM).
• Monitor compliance by capturing and consolidating training into a single system and produce high level reporting.
• Establish key performance indicators and key factors to be used in the measurement and verification phase.
• Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Provide proposals for retrofits, upgrades and/or enhancements to existing equipment.
• Responsible for ensuring high customer and employee satisfaction while maintaining profitability.
• Document, manage and appropriately elevate project and customer issues and concerns.
• Communicate with other company Departments to ensure agreements are successfully managed, opportunities are maximized, and customers are satisfied.
• Evaluate industry standards as new standards emerge for best practices and closely coordinate these potential opportunities with our clients and share all applicable information abroad.
• Ability to clearly explain technical information internally and externally to the customer.

Auto req ID

480958BR

Minimum Education Required

High School/GED

Additional Qualifications/Responsibilities

• RECOMMENDED EDUCATION, KNOWLEDGE, And ABILITIES
• Bachelor’s degree in business, Facilities Management, Construction Management, Engineering or equivalent field of study or work experience.
• Minimum five year's experience in facility management or related field.
• Five Year's Experience In Critical Electrical Industry Preferred.
• Eight years of journeyman level HVAC or electrical experience preferred.
• Demonstrated proficiency for all the responsibilities of a critical facilities engineer.
• Expert knowledge of data center operations and system configurations.
• Knowledge of building infrastructure systems.
• Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated to the industry preferred.
• Excellent written and verbal communication skills.
• Ability to build and train teams.
• Professional affiliations preferred (24x7, IFMA, and Data Center Pulse).
• Intermediate knowledge of Microsoft Office Suite including Word, Excel, Outlook and Visio along with working knowledge of SharePoint.

City*

Boston

State*

Massachusetts

Job_Category

Management

Job Code

Operations_ Specialist

Affiliate Sponsor

BGIS