Assistant Facility Manager

BGIS; Boston (MA); On-site; USD 78,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Gym membership discount

Tuition reimbursement

Job summary

BGIS is seeking an Assistant Facility Manager in Boston, MA to lead maintenance on critical electrical and mechanical systems and ensure uptime while conforming to safety and BGIS standards.

The role emphasizes program management, client relations, and team leadership, with education in business, facilities management or engineering. The candidate will coordinate resources, manage projects, and report progress to clients and stakeholders.

Qualifications

• Bachelor’s degree or equivalent work experience in facilities management or related field.
• Strong communication skills and ability to train teams effectively.
• Experience with Microsoft Office and SharePoint platforms.

Responsibilities

• Oversee program management and ensure projects meet client requirements and timelines.
• Define project requirements and allocate internal/external resources.
• Provide updates on project status to clients and internal teams.
• Ensure safety policies are followed and manage documentation processes.
• Diagnose and repair complex systems, and propose retrofits or upgrades.

Skills

Communication skills

Team training

Professional affiliations

MS Office

SharePoint

Education

Bachelor’s degree in business, Facilities Management, Construction Management, Engineering or equivalent field of study or work experience

Tools

MS Office (Word, Excel, Outlook, Visio)

SharePoint

Job description

BGIS is looking for an AssistantFacility Managerto join the team inBoston, MA and surrounding areas.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes, and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

TheAssistantFacility Managerdirects maintenance team activities on the basic electrical or mechanical systems to ensure uptime, and that the services comply with best practices. TheAssistantFacility Managerprovides leadership positively exemplifying BGIS values.

This person will be responsible for:

Program Management

• Complete assigned projects by utilizing appropriate resources effectively and balancing the client requirements with the agreed upon strategies of the company.
• Define client project requirements and determine and facilitate the usage of resources, internal and external, required for the project.
• Manage projects successfully to completion by implementing project schedule as a project and client management visibility tool, and establishing the schedule to meet or exceed client requirements
• Provide ongoing updates to internal team and clients regarding project status and progress.
• Work to balance competing client production priorities and negotiate compromises among projects.
• Ensure all projects performed safely and in accordance with company safety policies and procedures.
• Oversee the document management process to ensure procedures and standards and established, maintained, and performed.
• Capture all customer impacting and non-customer impacting events to become more equipped and be proactive and preventative with Problem/Incident Management (PIM).
• Monitor compliance by capturing and consolidating training into a single system and produce high level reporting.
• Establish key performance indicators and key factors to be used in the measurement and verification phase.
• Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.
• Provide proposals for retrofits, upgrades and/or enhancements to existing equipment.

Client Relations and Communication

• Responsible for ensuring high customer and employee satisfaction while maintaining profitability.
• Document, manage and appropriately elevate project and customer issues and concerns.
• Communicate with other company Departments to ensure agreements are successfully managed, opportunities are maximized, and customers are satisfied.
• Evaluate industry standards as new standards emerge for best practices and closely coordinate these potential opportunities with our clients and share all applicable information abroad.
• Ability to clearly explain technical information internally and externally to the customer.

Qualified candidates will possess the following:

RECOMMENDED EDUCATION, KNOWLEDGE, and ABILITIES

• Bachelor’s degree in business, Facilities Management, Construction Management, Engineering or equivalent field of study or work experience.
• Minimum five year's experience in facility management or related field.
• Five year's experience in critical electrical industry preferred.
• Eight years of journeyman level HVAC or electrical experience preferred.
• Demonstrated proficiency for all the responsibilities of a critical facilities engineer.
• Expert knowledge of data center operations and system configurations.
• Knowledge of building infrastructure systems.
• Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated to the industry preferred.
• Excellent written and verbal communication skills.
• Ability to build and train teams.
• Professional affiliations preferred (24x7, IFMA, and Data Center Pulse).
• Intermediate knowledge of Microsoft Office Suite including Word, Excel, Outlook and Visio along with working knowledge of SharePoint.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

The compensation range for this exempt position in the US is $78,000-$80,000.

A candidate’s salary offer is determined by various factors including, but not limited to, relevant work experience, knowledge, skills, abilities, education, certifications, licenses, and location.

BGIS offers a comprehensive benefits package including medical, dental, vision, prescription coverage, health savings account, flexible spending account (both healthcare and dependent), 401(k) with a Company match, Paid Time Off, paid company holidays, short term and long term disability, life insurance, employee assistance program, tuition reimbursement, paid parental leave, gym membership discount and team member referral bonus.

Our dedication to the principle of pay equity is steadfast. We believe in equal pay for work of equal value.

Job Info

• Job Category Integrated Facility Management