Assistant Facility Manager

Jobtailor; Nashville (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor is seeking an experienced Facility Operations Associate to support the management of multiple properties in Nashville. You will assist in planning, coordinating maintenance, and monitoring facilities to ensure seamless operations.

The role requires strong knowledge of building systems, excellent customer service, and proficiency with CMMS and MS Office. Occasional overtime and travel between properties may be required.

Qualifications

• 2+ years of experience in facility management, property management, or building operations.
• Strong knowledge of building systems including HVAC, electrical, plumbing, and fire/life safety.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and respond effectively to time-sensitive situations.
• Must be authorized to work in the United States without sponsorship.

Responsibilities

• Assist the Facility Management Team with tactical planning for team goals and objectives.
• Provide facility-specific assistance and manage assigned facility management tasks.
• Coordinate special events and maintenance activities.
• Provide overall facility management services, including continuous office/facility monitoring.
• Interface with clients, visitors, and guests and ensure customer follow-up.
• Assist with budget requests, analysis, reporting, and variance research.
• Ensure compliance with health, safety, environmental, and risk management policies and procedures.
• Conduct property inspections and daily walkthroughs, including janitorial and landscape requirements.
• Respond to work orders promptly and ensure KPI compliance and customer service.
• Coordinate vendors, facilities staff, and service providers with minimal disruption.
• Conduct quality assurance site visits with janitorial vendors.
• Support teamwork, cooperation, performance excellence, and client relationships.
• Use CMMS daily for overall work-order management.
• Work occasional overtime and/or be on call as needed.

Skills

Facility Management

Building Operations

Customer Service

CMMS

Work Order Management

Education

High School Diploma or GED

Valid Driver's License

Tools

CMMS

Microsoft Office Suite

Job description

• Assist the Facility Management Team with tactical planning for team goals and objectives
• Provide facility-specific assistance and manage assigned facility management tasks
• Coordinate special events and maintenance activities
• Provide overall facility management services, including continuous office/facility monitoring
• Interface with clients, visitors, and guests and ensure customer follow-up
• Assist with budget requests, analysis, reporting, and variance research
• Ensure compliance with health, safety, environmental, and risk management policies and procedures
• Conduct property inspections and daily walkthroughs, including janitorial and landscape requirements
• Respond to work orders promptly and ensure KPI compliance and customer service
• Coordinate vendors, facilities staff, and service providers with minimal disruption
• Conduct quality assurance site visits with janitorial vendors
• Support teamwork, cooperation, performance excellence, and client relationships
• Use CMMS daily for overall work-order management
• Work occasional overtime and/or be on call as needed

Requirements

• High School diploma or GED equivalent
• 2+ years of experience in facility management, property management, or building operations
• Ability to learn and use a smartphone to retrieve work orders and email
• Excellent internal and external customer service skills
• Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire/life safety
• Ability to manage multiple priorities and respond effectively to time-sensitive situations
• Excellent communication and interpersonal skills
• Ability to build relationships across diverse stakeholders
• Valid driver's license
• Ability to travel between multiple properties up to 30%
• Must be authorized to work in the United States without sponsorship
• Preferred: proficiency in computerized maintenance management systems (CMMS) and Microsoft Office Suite
• Ability to stand and walk for prolonged periods
• Ability to lift, move, and carry up to 50 pounds occasionally
• Ability to work occasional overtime and/or be on call

Core Competencies

Demonstrates expertise in facility management, including building systems knowledge and compliance with health and safety regulations. Proficient in managing work orders through CMMS and delivering exceptional customer service across diverse stakeholders.

Highest-signal resume keywords

• Facility Management Experience
• Building Systems Knowledge
• Customer Service Skills
• CMMS Proficiency
• Budget Analysis

ATS Optimization Keywords

Hard Skills

• Facility Management
• Property Management
• Building Operations
• HVAC Systems
• Electrical Systems
• Plumbing Systems
• Fire/Life Safety
• Work Order Management
• Budget Requests
• Quality Assurance

Soft Skills

• Excellent Communication
• Interpersonal Skills
• Relationship Building
• Teamwork
• Time Management

Certifications & Qualifications

• High School Diploma
• GED Equivalent
• Valid Driver's License

Industry Keywords

• Health Compliance
• Safety Compliance
• Environmental Compliance
• Risk Management
• KPI Compliance

Tools & Technologies

• CMMS
• Microsoft Office Suite