Assistant Facility Manager

US AMR-Jones Lang LaSalle Americas, Inc.; Nashville (TN); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking an Assistant Facility Manager in Nashville, TN to help oversee the day-to-day operations of 100 state buildings, coordinating maintenance, vendor activities and service delivery to ensure environments where people and businesses thrive.

Requires a high school diploma and 2+ years in facility or building operations, strong customer service, knowledge of building systems, and ability to travel up to 30%.

Qualifications

• High School diploma or GED equivalent.
• 2+ years of experience in facility management, property management, or building operations.
• Ability to learn and use a smartphone to retrieve work orders/email.
• Excellent internal and external customer service skills; team player attitude.
• Strong knowledge of building systems including HVAC, electrical, plumbing, and fire/life safety.
• Proven ability to manage multiple priorities and respond to time-sensitive situations.
• Excellent communication and interpersonal skills with diverse stakeholders.
• Valid driver’s license and ability to travel between multiple properties up to 30%.

Responsibilities

• Assist Facility Management Team with tactical planning for the team’s goals and objectives.
• Provide facility-specific assistance to the facility management team as needed or requested.
• Manage and maintain facility management tasks as assigned.
• Coordinate special events in support of client or JLL.
• Assist with the coordination and scheduling of maintenance activities.
• Provide general facility management services including monitoring of office/facility.

Skills

Customer service

Communication

Time management

Team player

Problem solving

Travel flexibility

Education

High School diploma or GED

Tools

CMMS

Microsoft Office

Job description

Assistant Facility Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: As an Assistant Facility Manager at JLL, you'll play a vital role in delivering exceptional facility operations that create environments where people and businesses thrive. Working alongside the Facility Manager, you'll help oversee the day‑to‑day operations of 100 state buildings, ensuring every detail—from maintenance coordination to vendor management—runs seamlessly. This position puts you at the heart of our facilities team, where you'll balance technical expertise with strong relationship‑building skills to support our clients’ operational goals.

What your day‑to‑day will look like:

• Assist Facility Management Team with tactical planning for the team’s goals and objectives.
• Provide facility specific assistance to the facility management team as needed or requested.
• Manage and maintain facility management tasks as assigned.
• Coordinate special events in support of client or JLL.
• Assist with the coordination and scheduling of maintenance activities.
• Provide general overall facility management services including continuous monitoring of office/facility.
• Act as an interface with client, visitors, and guests.
• Ensure appropriate follow up with customers.
• Assist with budgetary requests, analysis, and reporting.
• Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager.
• Assist with researching, analyzing, and reporting budget variances.
• Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
• Conduct scheduled property inspections and daily walkthroughs to ensure facilities meet requirements, including but not limited to janitorial, landscape, etc.
• Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
• Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption
• Conduct quality assurance site visits with janitorial vendors.
• Assist team with property inspections.
• Perform additional job duties as requested.

Required Qualifications:

• High School diploma or GED equivalent
• 2+ years of experience in facility management, property management, or building operations
• Must have the ability to learn and use a smartphone to retrieve work orders/email
• Excellent internal and external customer service skills; exhibit a “team player” and “can do” attitude
• Strong knowledge of building systems including HVAC, electrical, plumbing, and fire/life safety
• Proven ability to manage multiple priorities and respond effectively to time‑sensitive situations
• Excellent communication and interpersonal skills with the ability to build relationships across diverse stakeholders
• Valid driver’s license and ability to travel between multiple properties up to 30%

Preferred Qualifications:

• Proficiency in computerized maintenance management systems (CMMS) and Microsoft Office Suite

Location: Nashville, TN (Hybrid; in‑office and remote; 25 to 30% travel within the State of Tennessee)

Work Environment:

• Regular/predictable on‑site attendance and timeliness in order to support the needs of the team and the client.
• Proactively develop and manage client relationships ensuring that expected service levels are achieved.
• Comply with all requirements of the client contract and meet or exceed key performance indicators.
• Stand and walk for prolonged periods. Regularly lift, move and/or carry up to 10 pounds; frequently lift, move and/or carry up to 25 pounds; occasionally lift, move and/or carry up to 50 pounds.
• Communicate and work well with varying levels of staff, contractors/vendors and customers.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Daily use of CMMS (Corrigo a plus) for work order overall management.
• The ability to work occasional overtime and/or be on call.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position: 70,000.00 – 75,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Personalized benefits that support personal well‑being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.