Assistant Facility Manager

Storage Partners, LLC; Lorton (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Facility Manager to provide exceptional customer service while supporting daily operations. This role blends office tasks with hands-on responsibilities, making it ideal for someone who enjoys variety in their workday. You'll engage with clients, maintain facility standards, and tackle light maintenance tasks, all while working in a supportive, fast-paced environment. If you're looking to grow and make a difference, this opportunity could be the perfect fit for you.

Qualifications

• Friendly and outgoing personality with a desire to help people.
• Ability to work Saturdays and perform light physical tasks.

Responsibilities

• Build strong relationships with clients and guide them through the rental process.
• Maintain accurate records and support general administrative tasks.
• Perform regular walk-throughs to ensure property cleanliness and safety.

Skills

Customer Service

Communication Skills

Basic Computer Literacy

Sales Skills

Problem-Solving

Education

High School Diploma or Equivalent

Job description

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Job Description

Are you someone who enjoys a mix of office work, hands-on tasks, and helping people?

We're looking for a well-rounded Assistant Manager to join our team—someone who can provide excellent customer service, support daily operations, and help keep our facility in top shape.

What You’ll Be Doing:

Customer Service & Sales

• Build strong relationships with new and returning clients by understanding their storage needs and helping them find the best solution.
• Guide clients through the rental process with clarity and professionalism.
• Support sales by promoting and selling packing materials and other retail items.

Office Operations

• Handle customer inquiries by phone, email, or in-person with a positive attitude and solution-oriented mindset.
• Maintain accurate records, process rental agreements, and support general administrative tasks.
• Monitor day-to-day operations and report any issues or potential impacts to the appropriate team members.

Facility Maintenance & Upkeep

• Perform regular walk-throughs to ensure the property is clean, safe, and customer-ready at all times.
• Tackle light maintenance tasks such as painting, landscaping, lock checks, and assisting vendors as needed.
• Work comfortably in both indoor office settings and outdoors.

What We’re Looking For:

• A friendly, outgoing personality and a genuine desire to help people.
• Strong communication skills – both written and verbal.
• Basic computer literacy and ability to learn internal systems.
• Ability to work Saturdays (we are closed Sundays).
• High school diploma or equivalent.
• A valid driver’s license and reliable transportation.
• Willingness to take on light physical tasks, including lifting (up to 50 lbs.), climbing ladders, and working in tight spaces when needed.

Why Join Us?

This role offers a great balance of customer interaction, operational responsibility, and hands-on work. It’s a great fit for someone who enjoys variety in their day and wants to grow in a supportive, fast-paced environment.

Company Description

About Storage Partners, LLC:

We pride ourselves on maintaining well-kept properties, including mowed grass, painted curbs, reliable lighting, and overall cleanliness. Our clients can choose from drive-up units, climate-controlled walk-up units, parking spaces, short-term or long-term rentals, and online or in-person management—all in a safe and secure environment. Founded in 2002 by military, law enforcement, and firefighter veterans, Storage Partners, LLC remains family-owned and operated. We empower our employees to take ownership and make decisions to deliver personalized and efficient service.