Assistant Facility Manager

JLL; Charlotte (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Facility Manager to join its dynamic Integrated Facilities Management team. This role involves maintaining client satisfaction, ensuring compliance with operational standards, and supporting a range of facility services. The ideal candidate will have a Bachelor's degree and a minimum of two years of experience in the industry. Join a forward-thinking company that prioritizes employee well-being and offers a comprehensive benefits package, including paid parental leave and a robust 401(k) plan. If you're ready to make a meaningful impact in the real estate sector, this opportunity is for you.

Benefits

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Qualifications

• Minimum of two years of industry experience required.
• Excellent verbal and written communication skills.

Responsibilities

• Maintain client satisfaction with Facility Management services.
• Support compliance with audit and operational policies.
• Demonstrate strong collaboration within the account team.

Skills

Customer Service

Communication Skills

Managerial Skills

Multi-tasking

Basic Knowledge of Building Systems

Education

Bachelor's Degree

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL is currently seeking an Assistant Facility Manager to join our regional Integrated Facilities Management (IFM) team.This position will provide the delivery of services to operate and maintain an evolving portfolio of properties including customer/client services, financial management, facility maintenance, procurement, work order management and reporting, and supplier management. The position will also develop client relationships with key representatives supporting several of the portfolio's clients' real estate goals and objectives.

What this job involves -

Relationship Management

• Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction

Compliance

• Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
• Meet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly
• Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards

Team Management

• Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations

Administrative Function

• Support work order management for in house staff and vendors as necessary.
• Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging

Any and all other duties and tasks assigned.

Sound like you? To apply you need to have:

• Bachelor's degree
• Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant
• Excellent customer, computer, managerial, verbal and written communication skills
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives
• Basic knowledge of building systems (mechanical and electrical systems).
• Understanding of GxP requirements and ability to maintain those standards
• Excellent verbal and written communication skills and proven ability to provide direction to staff
• Experience with logistics operations and sites is a plus.
• Some regional travel may be required.

Location:

On-site -Charlotte, NC, Raleigh, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.