Assistant F&B Manager

Wyndham Hotels & Resorts; Riviera Beach (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Food & Beverage Manager to lead and enhance the dining experience. This role is crucial in ensuring high-quality service, managing operations, and promoting business through innovative marketing strategies. The successful candidate will be responsible for overseeing daily operations, training staff, and maintaining compliance with health regulations. If you thrive in a dynamic environment and have a passion for hospitality, this opportunity is perfect for you.

Qualifications

• Strong communication skills to engage with staff and guests.
• Ability to multitask and prioritize effectively.

Responsibilities

• Oversee daily operations and supervise outlet personnel.
• Ensure compliance with health and safety regulations.
• Monitor service quality and guest satisfaction.

Skills

Effective verbal and written communication

Multitasking and prioritization

Service-oriented approach

Problem-solving

Attention to detail

Job description

Overview

The Assistant Food & Beverage Manager is responsible for coordinating, supervising, and directing all aspects of F&B outlet operations, ensuring profitability, high-quality products, and service levels. The role involves marketing ideas to promote business, reducing employee turnover, maintaining revenue and payroll budgets, and meeting productivity and quality standards.

Responsibilities

1. Oversee daily operations of the outlet.
2. Supervise outlet personnel.
3. Respond promptly to guest complaints.
4. Coordinate with other F&B managers and communicate issues.
5. Keep superiors informed of problems or matters requiring attention.
6. Assist in loss prevention monitoring.
7. Prepare and submit reports timely, including wage progress, payroll, revenue, employee schedules, and quarterly action plans.
8. Monitor service quality.
9. Assist in menu planning and preparation.
10. Ensure compliance with liquor laws, health, and sanitation regulations.
11. Follow SOPs and requisition procedures.
12. Be visible on the floor to assist staff during meal periods.
13. Conduct staff performance reviews.
14. Train employees on SOPs and technical tasks.
15. Participate in departmental and hotel training programs.
16. Interview candidates for F&B positions following hiring standards.
17. Complete tip reporting.
18. Implement and monitor corporate promotions and standards.
19. Ensure overall guest satisfaction.

Qualifications

• Effective verbal and written communication skills with all levels of staff and guests.
• Ability to listen, understand, and clarify concerns.
• Multitasking and prioritization skills to meet deadlines.
• Attentive, friendly, courteous, and service-oriented approach.
• Participation in required meetings and trainings.
• Availability for M.O.D. coverage as needed.
• Consistent attendance per hotel standards.
• High standards of personal appearance and grooming.
• Compliance with hotel standards and regulations for safety and efficiency.
• Ability to identify and solve problems proactively.
• Ability to evaluate complex information from various sources.
• Maintain confidentiality of information.
• Perform additional duties as assigned.
• Maintain a warm and friendly demeanor at all times.