Assistant F&B Operations Manager (Beverage)

Hyatt Hotels Corporation; Boca Raton (FL); On-site; AWG 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant F&B Operations Manager (Beverage) to oversee beverage services within the hotel. This role involves managing bar operations, training staff, and ensuring exceptional service to customers. You will play a key role in developing a creative beverage program, optimizing operations, and achieving financial targets. Join a dynamic team where your leadership and passion for food and beverage will thrive in an engaging environment that values creativity and customer satisfaction.

Qualifications

• Proven leadership and food & beverage management experience required.
• Strong communication and conflict resolution skills are essential.

Responsibilities

• Coordinate daily bar management operations and ensure customer satisfaction.
• Support hiring, training, and coaching of staff for efficient service.

Skills

Leadership Skills

Food and Beverage Management

Communication Skills

Conflict Resolution Skills

Problem Solving

Education

F&B School Diploma or Degree in Service Management

Tools

MS Office

Restaurant Management Software

POS Systems

Job description

If you're looking for a career with our Inclusive Collection, please click here to view job postings.

Assistant F&B Operations Manager (Beverage)

Caribbean Islands - AW - Palm Beach

Food and Beverage

Entry Level Manager

Full-time

Hourly Aruban Florin (AWG) pay basis

Summary

The Assistant F&B Operations Manager (Beverage) may be responsible for all beverage services within the hotel. Responsibilities may include managing employees, training, forecasting, and scheduling.

Responsibilities:

• Coordinating daily bar management operations
• Deliver superior food and beverage service and maximizing customer satisfaction
• Respond efficiently and accurately to bar customers
• Delegate responsibilities and supervise business operations
• Support in hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
• Resolving conflicts or complaints from customers and employees
• Monitoring store inventories activity and ensuring proper provisions
• Support Operations Managers to manage procurement/purchasing, vendor relations
• Provide effective and efficient processes and strategies to evolve revenues and controls on expenses (generate and manage cost reports)
• Support Operations Managers to establish and achieve business and profit objectives – Financial responsibility of bars
• Ensure staff members follow company policies and procedures
• Operating equipment responsibility
• Other duties to ensure the overall health and success of the business
• Creativity: Beverage Program. Assist in developing an extensive beverage program, which includes what types of drinks to offer, which brands of liquor to use, pricing, and other menu aspects. This includes creating wine lists, beer selections, and cocktail items.

Qualifications

Requirements:

• Proven Leadership skills.
• Proven Food and Beverage management experience (Beverage management)
• Preferred F&B school diploma or degree in service management or related field
• Up to date with beverage trends and best practices
• Communication, leadership skills, coaching, and conflict resolution skills
• Commitment to providing exceptional service to customers and support to staff members
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently - conflict resolution
• Ability to manage personnel and meet financial targets