Assistant Executive Housekeeper - The Hotel Hershey

Hershey Entertainment & Resorts Company; Hershey (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a prestigious luxury resort as an Assistant Executive Housekeeper. This role entails supervising housekeeping operations, ensuring high-quality service standards, and collaborating with other departments to ensure guest satisfaction. Enjoy competitive benefits, including medical coverage, discounts, and free admission to Hersheypark, while working in a historically rich hotel renowned for its elegance.

Benefits

Free admission to Hersheypark

Medical, Dental, and Vision coverage

401K Contribution

Qualifications

• Minimum of 3 years of related experience in hospitality.
• At least 1 year of supervisory experience required.
• Must be 18 years or older.

Responsibilities

• Supervise daily operations of the housekeeping department.
• Perform routine inspections of guest rooms and public areas.
• Assist with hiring, training, and evaluating housekeeping staff.

Skills

Supervisory Skills

Customer Service

Quality Control

Communication

Team Management

Education

Associate's degree in Hotel Restaurant Management

Tools

Microsoft Office

Job description

Assistant Executive Housekeeper - The Hotel Hershey

Assistant Executive Housekeeper - The Hotel Hershey

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 10 Villas with 48 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This position supervises and coordinates the daily operations of the Housekeeping Department.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Perform routine quality inspections of all Hotel public areas and guest rooms to ensure departmental standards and performance standards are met. Focus on our Perfect Room Program including a weekly walk thru.*
• Respond to guest questions and concerns. Resolve complaints in order to maintain guest satisfaction.*
• Assist with the creation and implementation of systems for inspecting and managing the quality of housekeeping services. Ensure consistently high standards in all areas of Housekeeping.*
• Assist with hiring, training, and providing career development for housekeeping staff. Conduct performance evaluations and provide feedback to employees. Manage staff performance to ensure it is in line with the Forbes standards.*
• Maintain good communication and working relationships with the Front Desk and Engineering. Effectively connect housekeeping staff to other Hotel departments to provide resolutions to issues.*
• Assist with the morning line ups, quarterly department meetings, team building activities, and extended learning opportunities.*
• Order and receive supplies to maintain appropriate inventory levels of cleaning supplies for Hotel operations.
• Assume functions of a Housekeeper as necessary. Clean Hotel guest rooms and public spaces.*
• Perform other duties as assigned, including Manager on Duty rotation.
  
  

Qualifications

• Minimum of 3 years of related experience.
• Industry Experience - Hospitality/Tourism
• Minimum of 1 year supervisory experience.
• 18 years of age or older.
• Associate's degree - Hotel Restaurant Management
• Relevant work experience can be substituted for education - 5 years
  
  

Knowledge, Skills, And Abilities

• Skilled in the use of Microsoft Office applications, including Excel and Word.
  
  

Job Demands

While performing the duties of this job, the employee is required to:

Reaching Forward Frequent (34-66%)

Climbing Stairs Frequent (34-66%) (8ft maximum height)

Lifting Frequent (34-66%) (25lbs maximum weight)

Reaching Overhead Frequent (34-66%)

Finger Dexterity Occasional (

Hand/Eye Coordination Frequent (34-66%)

Stooping Occasional (

Bending Frequent (34-66%)

Sitting Occasional (

Standing Frequent (34-66%)

Walking Constant (>67%)

This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.

This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

This job regularly requires verbal communication of detailed information to others either by phone or in person.

Must be able to speak and read the English language.

Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

Referrals increase your chances of interviewing at Hershey Entertainment & Resorts Company by 2x

Get notified about new Assistant Executive Housekeeper jobs in Hershey, PA.

Executive Housekeeper - The Hotel Hershey

Housekeeping Floor Supervisor - The Hotel Hershey

Assistant Executive Housekeeper - The Hotel Hershey

Guest Room Attendant | Hershey Courtyard Chocolate Ave

Hampton Inn Hummelstown, Hershey - Guest Room Attendant

Guest Room Attendant | Lebanon Fairfield Inn & Suites

Assistant Front Office Manager - The Hotel Hershey

Full-Time Room Attendant- Courtyard by Marriott

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.