Assistant Executive Housekeeper: Lead & Elevate Guest Care

Innisfree Hotels, Inc.; Pensacola (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Innisfree Hotels is seeking an Assistant Executive Housekeeper at Holiday Inn Resort Pensacola Beach to supervise room attendants, house attendants, public area cleaners and floor supervisors, and to assist in managing day-to-day operations of housekeeping and laundry.

The role emphasizes friendly guest service, conflict resolution, attention to detail, effective communication with Front Office, and coordinating cleaning schedules, staff training, and adherence to hotel standards.

Qualifications

• Hotel management diploma or equivalent.
• Minimum 2 years of housekeeping experience in a supervisory capacity.
• Ability to work independently with minimum supervision.
• Excellent customer service skills.
• Ability to read, write, and speak English effectively to communicate with guests and team members.
• Strong attention to detail.
• Ability to multi-task.
• Must be a team player.

Responsibilities

• Supervise and coordinate activities of room attendants, house attendants, public area cleaners and floor supervisors.
• Assist in managing day-to-day operations of all Housekeeping and laundry departments.
• Maintain friendly, service-oriented interactions with guests and employees.
• Resolve conflicts to maintain a positive work environment.
• Assign duties and inspect cleanliness per standards.
• Prepare and distribute room assignments and floor keys.
• Communicate with Front Office and other departments to ensure coordination.
• Schedule deep cleaning of meeting rooms and periodic maintenance.
• Inventory cleaning supplies and linen stock.
• Provide support to the Executive Housekeeper in staff training and coaching.
• Perform other duties as assigned.

Skills

Customer service

Attention to detail

Multi-tasking

Team player

Independent worker

English proficiency

Education

Hotel management diploma or equivalent

Job description

Innisfree Hotels is seeking an Assistant Executive Housekeeper at Holiday Inn Resort Pensacola Beach to supervise room attendants, house attendants, public area cleaners and floor supervisors, and to assist in managing day-to-day operations of housekeeping and laundry.

The role emphasizes friendly guest service, conflict resolution, attention to detail, effective communication with Front Office, and coordinating cleaning schedules, staff training, and adherence to hotel standards.