Assistant Executive Housekeeper ($67,200/yr. - $100,800/yr,)

Hyatt Hotels Corporation; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Discount hotel stays

Tuition reimbursement

Complimentary parking

Complimentary meals during work hours

Employee discounts

Job summary

Hyatt Regency Irvine is seeking an Assistant Executive Housekeeper to help oversee the entire housekeeping area, including public spaces and night cleaning. This role requires a solid understanding of housekeeping operations and safety policies, with the ability to train and schedule staff and coordinate with other departments.

You will support guest satisfaction, uphold Hyatt's service standards, and report to the Executive Housekeeper, bringing strong attention to detail and leadership to a

Qualifications

• Desire to satisfy the needs of guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to interact with people of diverse backgrounds.
• 2–3 years of progressive hotel Rooms Management experience.
• Service-oriented with professional presentation skills.
• Hotel/Hospitality degree is an asset.

Responsibilities

• Oversee the housekeeping area, including public spaces and night cleaning.
• Understand housekeeping and laundry supplies and pars; ensure safety policies are followed.
• Potentially train, develop and schedule staff; promote guest and associate satisfaction.
• Report to the Executive Housekeeper and coordinate with other departments.

Skills

Customer service

Verbal and written communication

Interpersonal skills

Leadership and motivation

Microsoft Word and Excel

Organizational skills

Education

Hotel/Hospitality degree

Tools

Microsoft Word

Microsoft Excel

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

What does the role entail?

The Assistant Executive Housekeeper is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

What You Will Love About Us

• Discount hotel stays for colleagues, friends and family
• Tuition reimbursement
• Complimentary parking
• Complimentary meals during work hours
• Hyatt Perks which includes thousands of national and local partners for various discounts.

Wellbeing

"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"

• Health, Dental, Vision Insurance eligibility after 30 days of employment.
• 401(k) Retirement plan & Hyatt stock purchase plan.

Development

"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice."

• Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities
• A wide range of development tools through the Hyatt Learning platform for all colleagues
• Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague
• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant.

Hyatt's benefit package is designed to care for the wellbeing of you and your family, while providing options that fit your healthcare needs and budget. Hyatt offers health insurance cover (medical, dental, vision, life insurance, disability coverage, etc.), an opportunity to participate in the 401(k) plan that provides a matching contribution. As a valued member of the team at the Hyatt Regency Irvine, you also have the privilege of complimentary parking, 20% discount at hotel Food & Beverage establishments, Employee Meal privileges in our Colleague Dining Area, employee stock purchase plan options, eligible for paid time off/holiday pay/sick days, tuition reimbursement, college savings plan and colleague discount room availability program. As a Hyatt colleague, you have access to a number of discounts.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel Rooms Management experience
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills