Sales & Events Coordinator

Chotto Matte; San Francisco (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Chotto Matte in San Francisco seeks an experienced Event Sales Coordinator to support high-volume restaurant events. You will coordinate all event details with Sales, F&B, Operations, and Admin to ensure flawless execution from contract to billing.

You will develop knowledge of offerings, manage guest interactions in Triple seat, and drive incremental revenue through upsells while maintaining accurate billing and timely reporting.

Qualifications

• Bachelor’s degree is required.
• 3+ years of experience coordinating high-volume events in restaurant venues.
• Strong written and oral communication skills.
• Excellent organization and ability to multitask in a fast-paced environment.
• Detail-oriented with the ability to adapt to changing event conditions.
• Willingness to work nights and occasional weekends.

Responsibilities

• Responsibilities include events production, direct sales, lead assignment, reservation assistance, contract and BEO generation, billing reconciliation, and reporting.
• Support Corporate Director of Event Sales and coordinate with Sales, F&B, Operations, and Administrative Departments after sale is finalized.
• Coordinate all event details with internal teams and ensure timely data entry (Triple seat) and document management.
• Liaise with approved third-party vendors for orders and deliveries (cakes, floral, linens, entertainment, etc.).
• Drive incremental revenue through upsells and accurate markup on external invoices.
• Document guest interactions in Triple seat with detailed notes and track tasks.
• Attend weekly BEO meetings and relevant management meetings.
• Ensure guests are billed correctly per signed contracts and maintain organized records.

Skills

Communication

Organization

Multitasking

Detail-oriented

Time management

Deadline-oriented

Education

Bachelor’s degree in related field

Tools

Microsoft Office

Excel

PowerPoint

Triple seat

Canva

Adobe Suite

TOAST

7 ROOMS

Opentable

Job description

Responsibilities include but are not limited to all events’ production, direct sales, lead assignment,

reservation assistance, contract and BEO generation, billing reconciliation, and reporting.

The employee will be expected to work 50 hours weekly (schedule is subject to change as

• Directly support, report, and assist the Corporate Director of Event Sales including coverage
• Handles incoming calls for Sales Department and filters accordingly
• Coordinate all event details with Sales, Food & Beverage, Operations, and Administrative Departments once the sale has been finalized.
• Uploads all pertinent information into the system (Triple seat) Menus- Floorplans -Order Sheets -Menu Cards by due dates as listed on CHOTTO MATTE policies
• Act as the liaison between the Company and approved third-party vendors placing orders and coordinating deliveries (i.e cakes, floral, specialty linens, entertainment, etc.).
• Develop comprehensive knowledge of product offerings, product enhancements, pricing, and scripting for all chalet Restaurant group products.
• Serve as the expert for all guest requests, with a focus on ensuring that all commitments can be executed by the operations team based on past event success.
• Coordinate all components of the event including final guest counts, bar packages, entertainment, special floor charts, and other special event orders.
• Drive incremental revenue through Upsells to guests and accurately markup all invoices from outside vendors to clients per standard margin requirements.
• Demonstrate excellence in communicating internally with the General Managers and Operations teams to ensure the vision of the client is thoroughly reflected in all operations notes and executed properly onboard.
• Act as a resource for the account managers for any questions related to events, such as general floor plan questions, food servicing timing, and enhancements inquiries.
• Document guest interaction in Triple seat, with an emphasis on inputting detailed notes and staying on top of all tasks that have been set.
• Attends weekly “BEO meetings” as an event expert to discuss upcoming events and site inspections.
• Attend all pertinent meetings as requested by management.
• Ensure guests are billed correctly for all services provided according to the signed contracted event
• Maintain good organizational skills through time management, setting priorities, and accurate paperwork.
• Maintain up-to-date competitive analysis for region showcasing the offerings and pricing of local competitors.
• Special projects as assigned including sales and execution of smaller events

Requirements & Qualifications

• Bachelor’s degree in a discipline related to the work of the position required
• 3 + years of experience coordinating high-volume events specifically within restaurant venues
• Able to communicate effectively in oral and written form
• Ability to maintain a high level of organization and ability to handle multiple tasks/projects atone time
• Must be detail-oriented with the ability to quickly adapt to changing event conditions
• Must be able to work effectively in a fast-paced environment and meet deadlines
• Able to establish and maintain effective working relationships
• Technologically inclined proficient in Microsoft Office (Excel- PowerPoint)
• Knowledge of Triple seat, Canva, Adobe Suite , TOAST, 7 ROOMS, Opentable.
• Must be able to work a flexible schedule as the business demands (nights, occasional weekends).