Assistant Event Services Manager

Hyatt Hotels Corporation; Chapel Hill (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Hyatt Hotels Corporation in Chapel Hill is seeking an Assistant Event Services Manager to plan and oversee banquet events, ensuring flawless execution and a memorable guest experience.

You will supervise banquet room set-ups, service, and maintenance of equipment, coordinating with culinary and service teams in a fast-paced environment. The role demands attention to detail, leadership, and a commitment to hospitality excellence.

Qualifications

• Desire to satisfy guest needs in a fast-paced environment.
• Refined verbal communication skills.
• Ability to stand for long periods and walk moderate distances.
• Ability to lift, pull, and push up to ~50 pounds.
• Flexible schedule including weekends and holidays.
• Proficiency in basic computer skills.
• 2+ years as F&B Banquet Captain/Management preferred.
• 2+ years' experience in Banquet/Catering preferred.
• Wine/beverage knowledge in upscale environments preferred.
• Strong organizational skills, team player and dynamic leader.

Responsibilities

• Manage banquet events at the hotel and ensure seamless execution.
• Supervise event room set-ups, service, and maintenance of banquet functions and equipment.
• Coordinate with culinary and service teams to deliver an appealing guest experience.

Skills

Verbal communication

Stamina

Physical strength

Flexibility

Basic computer skills

Organization

Team leadership

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Event Services Manager will be responsible for managing banquet events at the hotel. This person supervises event room set-ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel to complete event requirement and create an appealing experience for guests. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

We offer excellent benefits

• 12 Free room nights after 90 days of service, Discounted and Friends & Family Room Rates upon hire
• Medical, Prescription, Dental and Vision Insurance after 30 days of employment
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
• Tuition Reimbursement
• Relocation Package
• 50% discount in Crossroads
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Hyatt is an Equal Opportunity Employer-M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills
• Ability to stand for long periods of time and walk moderate distances
• Ability to lift, pull, and push a moderate weight (about 50 pounds)
• Must be able to work a flexible schedule, including weekends and holidays
• Proficient in basic computer skills
• Minimum of 2+ years as F&B Banquet Captain/Management preferred
• Minimum of 2+ years' experience in a Banquet/Catering setting preferred
• Wine/beverage knowledge in an upscale environment preferred
• Ideal applicant should have strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader