Assistant Event Manager

GetHired, Inc.; Town of Florida (NY); On-site; USD 21,000 - 34,000; Full time

Job summary

GetHired, Inc. is seeking a dynamic Banquet Staff member to join our team.

The role involves flexible scheduling and engaging with guests while upholding high service standards in a fast-paced banquet setting. The ideal candidate will be an excellent communicator, detail-oriented, and dedicated to providing top-notch hospitality, with responsibilities spanning guest interaction, event setup and breakdown, and coordinating banquet service.

Qualifications

• Excellent customer service skills and the ability to engage with diverse groups of guests.
• Strong leadership and supervisory abilities to guide staff and oversee operations.
• Detail-oriented and organized with the ability to multitask and manage competing priorities.
• Ability to work effectively under pressure and meet deadlines.
• Knowledge of food and beverage service standards and proper etiquette.
• Effective communication skills for coordination with team members and guests.
• Previous experience in the hospitality industry is preferred but not required.

Responsibilities

• Greet guests warmly and address questions or concerns.
• Anticipate guests' needs to ensure a positive, memorable experience.
• Provide personalized service to enhance the banquet atmosphere.
• Oversee setup and breakdown of banquet spaces according to event specifications.
• Assist in preparation and coordination of banquet events for smooth operations.
• Create schedules for event staff.
• Monitor and manage flow of food and beverage service during events.
• Ensure presentation, timing, and adherence to dietary restrictions.
• Maintain cleanliness and sanitation within the banquet area.
• Identify and address issues promptly with calm communication.

Skills

Customer service

Leadership

Detail-oriented

Multitasking

Communication

Hospitality awareness

Job description

Job Overview:

We are looking for a dynamic and motivated Banquet Staff member to join our team! This position requires a flexible schedule and the opportunity to engage with guests while maintaining high standards of service. The ideal candidate will be an excellent communicator, detail-oriented, and dedicated to providing top-notch hospitality.

Key Responsibilities:

Guest Interaction:

• Greet guests warmly and address any questions or concerns.
• Anticipate guests' needs to ensure a positive and memorable experience.
• Provide personalized service to enhance the overall banquet atmosphere.

Operational Oversight:

• Oversee the setup and breakdown of banquet spaces, ensuring tables, chairs, linens, and equipment are arranged according to event specifications.
• Assist in the preparation and coordination of banquet events to ensure smooth operations.
• Making the Schedule for Event Employees

Food and Beverage Service:

• Monitor and manage the flow of food and beverage service during events.
• Ensure proper presentation, timing, and adherence to dietary restrictions and guest preferences.

Quality Control:

• Maintain high standards of cleanliness and sanitation within the banquet area.
• Perform regular checks to ensure everything is operating smoothly and to the highest standards of service.

Problem-Solving:

• Quickly identify and address any issues that arise, including guest complaints or operational challenges.
• Resolve problems with a calm demeanor and effective communication.

Skills and Qualifications:

• Excellent customer service skills with the ability to engage with diverse groups of guests.
• Strong leadership and supervisory abilities to guide staff and oversee operations.
• Detail-oriented and organized with the ability to multitask and manage competing priorities.
• Ability to work effectively under pressure and meet deadlines.
• Knowledge of food and beverage service standards and proper etiquette.
• Effective communication skills for clear coordination with team members and guests.
• Previous experience in the hospitality industry is preferred but not required.

Additional Requirements:

• Flexible schedule, including weekends, nights, and early mornings.
• Availability to work on some holidays, as needed.
• Ability to work in a fast-paced environment while maintaining a professional and courteous demeanor.