Assistant Event Services Manager

Destination by Hyatt; Chapel Hill (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Free room nights

Insurance coverage

401K

Paid time off

Family bonding time

Tuition reimbursement

Relocation package

Employee discounts

Stock purchase plan

Retail discounts

Job summary

The Carolina Inn at Hyatt is seeking an Assistant Event Services Manager to oversee banquet events and guest experiences. You will supervise event room set-ups, service, and maintenance of all banquet functions and equipment to ensure flawless execution.

This role requires strong organization, a focus on detail, and the ability to work a flexible schedule, including weekends and holidays. You will collaborate with culinary teams and events staff to deliver memorable experiences for guests and

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Ability to stand for long periods and walk moderate distances.
• Ability to lift, pull, and push a moderate weight (about 50 pounds).
• Must be able to work a flexible schedule, including weekends and holidays.
• Wine/beverage knowledge in an upscale environment preferred.
• Minimum of 2+ years as F&B Banquet Captain/Management preferred.
• Minimum of 2+ years’ experience in a Banquet/Catering setting preferred.

Responsibilities

• The Assistant Event Services Manager will be responsible for managing banquet events at the hotel.
• This person supervises event room set‑ups, service, and maintenance of all banquet functions and banquet equipment.

Skills

Guest service mindset

Verbal communication

Endurance (standing/walking)

Manual strength

Flexible schedule

Basic computer skills

Banquet/Catering experience

Wine/beverage knowledge

Team leadership

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- The Carolina Inn

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Event Services Manager will be responsible for managing banquet events at the hotel. This person supervises event room set‑ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel to complete event requirement and create an appealing experience for guests. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

We offer excellent benefits:

• 12 Free room nights after 90 days of service, Discounted and Friends & Family Room Rates upon hire
• Medical, Prescription, Dental and Vision Insurance after 30 days of employment
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
• Tuition Reimbursement
• Relocation Package
• 50% discount in Crossroads
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Hyatt is an Equal Opportunity Employer-M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills
• Ability to stand for long periods of time and walk moderate distances
• Ability to lift, pull, and push a moderate weight (about 50 pounds)
• Must be able to work a flexible schedule, including weekends and holidays
• Proficient in basic computer skills
• Minimum of 2+ years as F&B Banquet Captain/Management preferred
• Minimum of 2+ years’ experience in a Banquet/Catering setting preferred
• Wine/beverage knowledge in an upscale environment preferred
• Ideal applicant should have strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader