Assistant Event Services Manager

Hyatt Hotels Corporation; Chapel Hill (NC); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Free room nights after 90 days

Medical, Dental and Vision Insurance

401K with company match

Paid vacation and sick days

Tuition reimbursement

Employee stock purchase plan

Retail and service discounts

Job summary

Hyatt Hotels Corporation is seeking an Assistant Event Services Manager to oversee banquet events at Grand Hyatt Indian Wells Resort and Villas. You will supervise room setups, service, and equipment maintenance, ensuring flawless execution and guest satisfaction.

The role demands a high level of detail, flexibility to work weekends/holidays, and prior F&B banquet leadership experience in upscale settings. Join Hyatt for a rewarding career with strong benefits.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Ability to stand for long periods of time and walk moderate distances.
• Must be able to work a flexible schedule, including weekends and holidays.
• Minimum of 2+ years as F&B Banquet Captain/Management preferred.
• Minimum of 2+ years’ experience in a Banquet/Catering setting preferred.
• Wine/beverage knowledge in an upscale environment preferred.

Responsibilities

• The Assistant Event Services Manager will manage banquet events at the hotel.
• Supervises event room set-ups, service, and maintenance of banquet functions and equipment.
• Detail-focused role to fulfill event requirements and create a premium guest experience.

Skills

Customer service

Verbal communication

Team leadership

Banquet management

Event coordination

Flexibility

Job description

Close Inclusive Collection Job Postings Notification

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Assistant Event Services Manager will be responsible for managing banquet events at the hotel. This person supervises event room set‑ups, service, and maintenance of all banquet functions and banquet equipment. This role is a highly detailed role within the hotel to complete event requirement and create an appealing experience for guests.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

We offer excellent benefits:

• 12 Free room nights after 90 days of service, Discounted and Friends & Family Room Rates upon hire
• Medical, Prescription, Dental and Vision Insurance after 30 days of employment
• 401K with company match
• Paid Vacation, sick days, new child leave and personal day
• Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
• Tuition Reimbursement
• 50% discount in Crossroads
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol)
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Hyatt is an Equal Opportunity Employer-M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills
• Ability to stand for long periods of time and walk moderate distances
• Ability to lift, pull, and push a moderate weight (about 50 pounds)
• Must be able to work a flexible schedule, including weekends and holidays
• Proficient in basic computer skills
• Minimum of 2+ years as F&B Banquet Captain/Management preferred
• Minimum of 2+ years’ experience in a Banquet/Catering setting preferred
• Wine/beverage knowledge in an upscale environment preferred
• Ideal applicant should have strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader

Grand Hyatt Indian Wells Resort and Villas | Indian Wells , CA , US

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