Banquet Manager-TEMPORARY

Hyatt Hotels Corporation; Encinitas, Northern (CA, KY); Hybrid; USD 80,000 - 92,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Banquet Manager/Event Services Manager for Grand Hyatt Indian Wells Resort and Villas. Lead the banquet team and coordinate with culinary, catering and events departments to deliver exceptional guest experiences in a luxury hotel setting.

The role supports a dynamic F&B team, with responsibilities spanning event setup, staffing, and ensuring top service scores. Requires luxury-hotel experience and flexibility for weekends and holidays.

Qualifications

• Full time management position requiring weekend/holiday flexibility.
• At least three years as Banquet Manager/Event Services Manager in luxury hotel environment.
• High standards of luxury service and attention to detail.

Responsibilities

• Supervise and manage the banquets/events team including captains and servers.
• Coordinate with culinary, catering, CS floor and beverage teams for seamless events.
• Ensure set-ups meet food, beverage and meeting specifications and uphold health regulations.

Skills

Leadership

Communication

Training

Customer service

Job description

Close Inclusive Collection Job Postings Notification

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

80,000.00 Yearly US Dollar (USD) pay basis

Summary

Welcome to Alila Marea Beach Resort Encinitas, a defining and iconic beachfront resort located in North County, San Diego, just 28 miles north of San Diego International Airport. Both historic and breathtaking, Encinitas is a unique setting among a group of beach enclaves that dot California’s Coast Highway 101. The vibe here is refreshingly unpretentious, artsy and chill, and a place where the local residents take a balanced, holistic approach to the good life. Whether riding the consistent ocean waves, biking along the dramatic coastline, swimming and bodysurfing, practicing yoga or just relaxing, reflecting and toasting with a glass of wine, it’s an enviable lifestyle that echoes the essence of our distinctive relaxed luxury experience.

To the discerning traveler, we are the quintessential Southern California beachfront destination that delivers authentic and one-of-a-kind personalized experiences in a world-class, barefoot luxury setting. We are local, sophisticated and unscripted, with the intent of anticipating guest needs both spoken and unspoken.

True to Alila’s pillars of conscious travel, VAGA Restaurant & Bar offers a menu of modern creations that celebrates the finest local and sustainably sourced ingredients, including the incredible bounty of the ocean that hugs our shores. Our award-winning Executive Chef, Claudette Zepeda, is a San Diego native who gives expression to the region’s unique cultures and landscapes in an exciting confluence of flavors that sing in harmony.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our highly-anticipated soon-to-be-open hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

We are seeking a candidate interested in a 60-90 day assignment as a Banquet Manager/Event Services Manager. This position will effectivelyand proactively monitorthe daily functions of the Banquets/Events Department. This is including providing support and guidance to the banquet team, the catering and convention services team, the convention services floor department and banquet beverage. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.

The Banquet Manager/Event Services Manager Responsibilities may include:

• Supports and Manages theEvents Department while working closely with the Director of Restaurants, Bars and Events and other hotel departments. Leadership responsibilities may also include convention services set up and banquet beverage.
• Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
• Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
• Responsible for proactively reviewing staffing and equipment needs
• Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
• Responsible for maintaining a high energy, positive, professional appearance
• Responsible for short and long term banquet functions in the front and back of the house
• Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
• Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
• Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Responsible for providing support and floor coverage in all F&B outlets as needed, during slower banquet/event periods.
• Ability to develop ideas for special events and holiday functions

Banquet Manager/Event Services Manager is an integral part of the hotel's overall Food and Beverage team. Your colleagues will work along with the Executive Chef, Banquet Chef, Director of Outlets, and other members of the food & beverage management team to ensure a successful department.

The expected salary for this role is between $80,000 and $92,000 based on level of experience. This role is a temporary position with an expected completion date of 10/31/2026.

Qualifications

• Full time management position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
• At least three years of previous experience as a Banquet Manager/Event Services Manager, preferably in a luxury hotel environment.
• Highly professional with a refined sense of luxury service and a thorough understanding of all levels of banquet service
• A true desire to understand and anticipate the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• Candidates should be extremely creative, innovative, detail oriented and organized
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional luxury customer service
• A true desire to satisfy the needs of others in a fast paced environment
• Strong analytical, organizational and interpersonal skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Grand Hyatt Indian Wells Resort and Villas | Indian Wells , CA , US

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