Assistant, E-commerce & Marketing Merchandise (58420)

Diamond Baseball Holdings; Trenton (NJ); On-site; USD 19,000 - 27,000; Part time

Job summary

The Trenton Thunder are seeking an E-Commerce and Marketing Merchandise Assistant to manage the online team store, develop dynamic product photography and copy, and support merchandise campaigns at Trenton Thunder Ballpark in Trenton, NJ. This role also oversees game-day staff and ensures a well-stocked, fan-friendly environment.

The ideal candidate will have a passion for baseball, strong customer service, and experience in graphic design, with the ability to work a flexible schedule including

Qualifications

• Experience in graphic design and producing promotional content.
• Excellent customer service in a fast-paced setting.
• Basic math and cash handling skills.
• Ability to work evenings, weekends, and holidays.
• Strong organization and attention to detail.

Responsibilities

• Create engaging photo/video content for store signage and online channels.
• Plan promotions and special merchandise events with the marketing team.
• Handle packing/shipping of online orders and assist with displays.
• Lead day-to-day store operations and on-field distribution during events.
• Deliver outstanding customer service and process POS transactions accurately.
• Maintain safe, clean, and well-stocked retail space.

Skills

Graphic design

Customer service

Basic math

Organization

Flexible schedule

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

POS systems

Job description

Job Details: Job Location: Trenton, NJ 08611, Salary Range: $16.48 - $16.48 Hourly, About the Trenton Thunder:

The Trenton Thunder, a member of the MLB Draft League, bring exciting baseball and a family-friendly entertainment experience to Trenton Thunder Ballpark in Trenton, New Jersey. Known for their passionate fan base, rich baseball history, and commitment to community engagement, the Thunder have established themselves as a premier destination for sports and entertainment in the region. As part of Diamond Baseball Holdings (DBH), the Thunder are supported by a network of clubs focused on innovation, collaboration, and long-term success. DBH provides employees with opportunities for professional growth, development, and career advancement within a supportive and team-oriented environment.

About Diamond Baseball Holdings:

Diamond Baseball Holdings (DBH) is a one-of-a-kind sports and entertainment company that owns and operates an unmatched roster of Minor League Baseball clubs and premier venues in North America. We bring together baseball, must-see special events and community-driven experiences to create unforgettable moments for millions of fans each year. Across our stadiums and clubs, we're redefining what an amazing night out can be, from memorable outings built around America's pastime to immersive exhibition-style sporting events, innovative promotions, legendary concerts, cultural festivals, family entertainment and other unique experiences that bring people together.

With nearly 50 clubs and venues across the United States and Canada, DBH is home to some of the most beloved brands in MiLB, offering unique opportunities to build a career in sports, entertainment, hospitality and live events. Through our partnership with Major League Baseball, we help shape sponsorship, licensing and commercial opportunities that extend across all 120 MiLB markets, giving our teams the chance to make an impact on both a national and local level.

Whether you're joining one of our clubs or our back-office team, you'll be part of an organization that values creativity, collaboration and a shared commitment to delivering exceptional fan experiences while making a meaningful impact in the communities we serve.

The Trenton Thunders are seeking a E-Commerce and Marketing Merchandise Assistant that will play a vital role within the department learning how to manage the online team store and develop dynamic, storytelling, marketing photos and copy for merchandise campaigns. This person will also be responsible for the management of the game-day staff and ensuring a well-stocked, fan-friendly environment. Ideally this person will be passionate about baseball, marketing, putting fans first, and ensuring that everyone who comes to the store leaves having the best experience possible.

Responsibilities:

• Create engaging photo and video content for the Thunder Company Store signage, online store, and social media channels, both on game days and throughout the season.
• Help brainstorm, plan, and execute in-store and online promotions, as well as specialty merchandise events.
• Collaborate with the marketing department on digital campaigns, email/text marketing, and product launches.
• Manages the packing and shipping of online orders.
• Assist with store décor, promotional displays, and game-day setup.
• Assist the Merchandise Manager with day-to-day operations, including on-field uniform distribution, giveaway and promotional item distribution, receiving merchandise.
• Operations of the team store during games and events.
• Lead game-day staff.
• Provide outstanding customer service, assisting fans with merchandise selection, sizing, and purchases.
• Process sales transactions accurately using a POS system and handle credit card payments.
• Maintain a clean, organized, and safe retail environment.
• Support game day setup and breakdown of merchandise locations.
• Other duties assigned.

Qualifications

Required:

• High School Diploma or equivalent, Bachelor Degree preferred.
• Experience in graphic design.
• Demonstrated ability to provide excellent customer service in a fast-paced environment.
• Basic math skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift/carry up to 25-50 pounds.
• Strong organizational skills and attention to detail.
• Passion for sports and providing an exceptional fan experience.

Preferred:

• Recent college graduate.
• Experience working in a sports or entertainment venue.
• Previous retail, customer service, or merchandise experience.
• Familiarity with Point-of-Sale (POS) systems.
• Experience working in a sports or entertainment venue.

This position will work up to 30 hours per week from May 2026 - September 2026.

Working Conditions:

This role operates in a retail environment, which may include working outdoors at kiosks in various weather conditions. It requires standing for long periods, walking, bending, lifting, and carrying merchandise. The position involves working during irregular hours, including nights, weekends, and holidays, particularly during the baseball season.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.