Merchandise Analytics & Operations Associate

Diamond Baseball Holdings; Trenton (NJ); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Customer-focused team environment

Job summary

The Trenton Thunder, a high-energy MLB Draft League club in Trenton, NJ, is seeking an Analytics & Operations Merchandise Assistant to support store operations, manage the game-day stock, and assist with giveaways and inventory. You will work closely with the Merchandise Manager and lead the game-day staff to ensure a fan-friendly experience.

This role requires strong customer service, basic math, and the ability to lift up to 50 pounds while maintaining an organized retail area during the busy

Qualifications

• Demonstrated ability to provide excellent customer service in a fast-paced environment.
• Basic math skills to handle cash transactions and make simple calculations.
• Flexibility to work evenings, weekends, and holidays as needed.
• Strong organizational skills with attention to detail and inventory control.
• Passion for sports and delivering an exceptional fan experience.

Responsibilities

• Assist the Merchandise Manager with day-to-day operations including on-field uniform distribution, giveaways, and promotional item distribution.
• Lead game-day staff and help manage game-day setup and breakdown of merchandise locations.
• Compile daily and weekly reports to identify sales trends.
• Keep stockroom and sales floor clean, organized and operational.
• Provide outstanding customer service, assist fans with merchandise selection, sizing, and purchases.
• Process sales transactions accurately using a POS system and handle credit card payments.
• Unpack and organize merchandise inventory, ensuring proper stocking levels.
• Takes charge of post homestand inventory and conduct regular stock counts and inventory reconciliation.
• Maintain a clean, organized, and safe retail environment.

Skills

Customer service

Basic math

Flexible schedule

Organizational skills

Fan experience passion

Education

High School Diploma or equivalent

Bachelor degree preferred

Tools

POS system

Job description

The Trenton Thunder, a high-energy MLB Draft League club in Trenton, NJ, is seeking an Analytics & Operations Merchandise Assistant to support store operations, manage the game-day stock, and assist with giveaways and inventory. You will work closely with the Merchandise Manager and lead the game-day staff to ensure a fan-friendly experience.

This role requires strong customer service, basic math, and the ability to lift up to 50 pounds while maintaining an organized retail area during the busy