Assistant Dispensary Manager

Canopy USA; Solon (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid parental leave

401(k)

Paid Time Off

Short/Long-term disability

Employee assistance program

Life insurance

Job summary

Greenleaf Apothecaries LLC The Botanist seeks an Assistant Dispensary Manager to oversee day-to-day dispensary operations, lead Dispensary Agents, and ensure compliance with state guidelines. The role requires strong customer service, problem-solving, and administrative skills.

You will manage inventory, assist with audits, and support staff scheduling and training, while maintaining confidentiality and ethical conduct in a fast-paced environment.

Qualifications

• Associates degree or equivalent; bachelor’s preferred.
• 1–2 years of management experience.
• Cash handling and inventory control experience.
• Familiarity with medical marijuana a plus but not required.
• Computer skills for daily operations.

Responsibilities

• Oversee daily dispensary operations and staff performance.
• Manage cash reconciliation, sales reporting, and inventory audits.
• Authorize product returns and assist with recalls and promotions.
• Ensure compliance with state regulations and patient education.
• Coordinate scheduling, onboarding, and onboarding of staff.
• Monitor inventory and aging stock; manage vendor relations.

Skills

Associate degree

Management experience

Cash management

Inventory control

Written and oral communication

Proactivity and adaptability

Confidentiality

Customer service

Education

Associates degree or equivalent

Bachelor’s degree preferred

Tools

POS systems

Job description

Why Greenleaf Apothecaries LLC?

Brief Description

Greenleaf Apothecaries LLC The Botanist is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S. Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.

Who you’ll work for:

Greenleaf Apothecaries LLC The Botanist

Our Culture

Here at Canopy USA, LLC, we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry. We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!

About The Role (Assistant Dispensary Manager)

The Assistant Dispensary Manager is responsible for ensuring the smooth operation of the dispensary by overseeing and directing all day-to-day operations, including overseeing Lead Dispensary Agents, Dispensary Agents, Retail Inventory Leads, and Security Guards. The successful candidate will possess outstanding customer service skills, a problem-solving attitude, attention to detail, strong interpersonal and management abilities, and solid administrative/clerical and time management skills.

How you’ll make a difference (required duties and responsibilities)

• Assist with tasks with physical inventory including but not limited to: Order fulfillment, delivery intake, monitoring aging inventory, destruction oversight, reconciliations, and inventory discrepancies.
• Authorize product returns
• Assist with product recall processes
• Assist with the creation promotion development.
• Responsible for managing the daily menu based of the current inventory.
• Assist the Dispensary manager with required daily/monthly audits.
• Manage daily sales operations including but not limited to cash reconciliation, sales reporting, access inventory audits.
• Ensuring compliance with state guidelines regarding patient interactions/education.
• Oversight of any vendors and visitors.
• Assist with facilitating patient education events.
• Resolve patient concerns/requests
• Assist with staff conflict/coaching
• Assist with employee scheduling, recruiting, and onboarding
• Follow up on general building maintenance
• Scope of the job may change as necessitated by business demands.

Skills To Be Successful (minimum Qualifications)

• Associates degree or equivalent, bachelor’s preferred.
• 1-2 years previous management experience.
• Cash management and inventory control skills.
• Familiarity with varieties of medical marijuana preferred but not required.
• Computer skills necessary for running day to day operations.
• Ability to maintain confidentiality and ethical conduct.
• Strong written and oral interpersonal communication skills.
• Demonstrate proactivity, flexibility, adaptability, and multi-tasking.

Mandatory Qualifications: The successful candidate will need to be 21 years of age and in compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must complete a State/Federal background check and fingerprinting

Requirements

Perks & Benefits:

• Full suite of medical, dental, and vision insurance.
• Paid parental leave
• 401 (k)
• Paid Time Off
• Short Term and Long-Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and ADD&D
• Pet insurance
• FSA and HSA available
• *Based on eligibility.

Schedule

• Night and weekend availability
• Subject to change as business needs.

Work Environment And Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

• Must be able to work quickly but efficiently, while maintaining the integrity of the product.
• Light to moderate lifting of up to 50 lbs; heavier weights with assistance.
• Must be able to stand for prolonged periods of time.
• Must adhere to facility general hygiene requirements.
• Capacity to stay focused on the task at hand.

DISCLAIMER

This job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of employees assigned to this job.

E-Verify Participation Notice

This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What is E-Verify? E-Verify is an internet-based system that compares information from and employee’s Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Code Of Conduct

All employees are expected to represent the values and maintain the standards contained in the Code of Conduct.

Greenleaf Apothecaries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Greenleaf Apothecaries. If you need assistance with completing an online application due to a disability, please send a request to [e-mail]. Please be sure to include "Accommodation Request" in the subject line.