Assistant Director, Testing Services & Operations

NorthWest Arkansas Community College; Benton (AR); On-site; USD 46,073 - 56,312; Full time

Job summary

NorthWest Arkansas Community College (NWACC) is seeking an Assistant Director of Testing Services to oversee community testing operations, proctoring services, and certification examinations. You will coordinate examinations, manage testing software, and support placement assessments in collaboration with staff.

The role requires a Bachelor's degree and 3+ years in a related field, with preferred experience in academic testing centers and customer service.

Qualifications

• Bachelor's degree from an accredited institution.
• At least 3 years of experience in a related field.
• Preferred: at least 1 year in an academic testing center.
• Preferred: at least 2 years of customer service experience.

Responsibilities

• Oversee community testing operations and proctoring services.
• Coordinate and schedule examinations and manage testing software.
• Administer placement assessments and classroom testing with staff.
• Conduct research and prepare reports to ensure accuracy and compliance.
• Maintain testing records and enforce security protocols.

Skills

Self-starter

Time management

Multi-tasking

Organizational skills

Communication

Relationship building

Education

Bachelor's degree

Tools

Student Information Systems

Word processing

Spreadsheets

Email

Job description

NorthWest Arkansas Community College (NWACC) is seeking an Assistant Director of Testing Services to oversee community testing operations, proctoring services, and certification examinations. You will coordinate examinations, manage testing software, and support placement assessments in collaboration with staff.

The role requires a Bachelor's degree and 3+ years in a related field, with preferred experience in academic testing centers and customer service.