Assistant Director, Student Success, TRIO

Xavier University; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance plans

Health savings accounts

Paid time off

Tuition remission

Job summary

Xavier University’s Office of Student Success seeks an Assistant Director, TRiO, Student Success, to lead counseling and advising for TRiO participants. You will monitor progress, coordinate tutoring and workshops, and partner with campus offices to promote retention and completion.

The role requires a Master’s degree in a related field and 1–3 years of experience, with responsibilities spanning coaching, data tracking, and program development within the TRiO/SSS framework.

Qualifications

• Master’s degree in Counseling, Higher Education, Student Affairs, Social Work, or related field.
• 1–3 years of related experience.

Responsibilities

• Provide comprehensive academic, professional and personal counseling and success coaching to students.
• Serve as primary academic advisor/success coach to a caseload of students and ensure regular meetings.
• Coordinate and implement academic writing and library workshops and activities; support tutoring programs and group sessions.
• Maintain advising logs and track progress; collaborate with faculty and staff to promote student success.
• Assist in training advisors on TRiO, SSS protocols, and retention strategies.

Skills

Counseling

Advising

Student support

Communication

Education

Master’s degree in Counseling, Higher Education, Student Affairs, Social Work, or related field

Tools

Banner

Degree Works

Student Success-Navigate

FOCUS2

Job description

Assistant Director, Student Success, TRIO

Xavier University’s Office of Student Success is looking for anAssistant Director. The Assistant Director, TRiO, Student Successis responsible for promoting a positive and successful learningexperience for students in an effort to increase student retention,success and completion. The primary responsibilities of thisposition are to provide comprehensive coaching/advising services inthe areas of academic, personal, and career interests and keepconfidential case notes; monitor students’ progress toward generaleducation components. Assist participants in establishing realisticshort-term and long-term goals concerning academic achievement,personal growth, career development and cultural awareness; teachseminar series based upon participants’ needs and program goals;maintain relationships with academic oriented offices; facilitatepeer and professional tutoring programs; accompany and superviseparticipants on cultural activities and trips; and any other tasksthat are assigned.

Job Responsibilities

1. Provide comprehensive academic, professional and personalcounseling and success coaching to students:

• Serve as primary academic advisor/success coach to a caseloadof students and ensure a minimum number of meetings per semester asdesignated by the TRiO, SSS Grant and Persistence Plan. Assistteammates with their caseload and duties as necessary.
• Understand curriculum, policies, procedures, and campus andcommunity resources and accurately share information as needed withstudents.
• Motivate students to make informed decisions that positivelyinfluence academic, personal, and professional development aroundtopics such as time management, organization, career planning, testtaking, study strategies, motivation, procrastination, goal settingand more. Be able to deliver in one-on-one sessions and in groups;face-to-face and in various electronic forms (i.e., Email andTEAMS).
• Monitors student assessment scores and program requirements andmaintain advising logs (files & EAB) to track contact hours,issues, and outcomes of advising sessions and student portfolios(Binders) with appropriate documentation.
• Forge and maintain proactive working relationships with variouscampus stakeholders including faculty and staff.
• Assist students and faculty to problem solve issues that ariserelated to progress towards academic goals, persistence andattendance.
• Master a firm knowledge of other campus support offices andcenters and make appropriate referrals. Serve as student’s primarysource for which to navigate university life.
• Encourage students to form a connection to the campus that isconsistent with their interests, goals, and development.
• Be sensitive to the confidentiality of students. Beknowledgeable, follow FERPA laws, and secure written permissionfrom the student to speak with third parties as appropriate.
• Orient students to their rights and responsibilities and to theacademic advising process.
• Be able to effectively execute technology including Banner,Degree Works, Student Success-Navigate, and FOCUS2 in every daywork with students.
• Coordinate and implement academic, writing, and libraryworkshops and activities designed to foster students’ growth.
• Coordinate professional, personal and cultural workshops andactivities.
• Coordinate and implement professional tutoring program,including writing seminar.
• Coordinate and implement group for students who are on academicprobation.
• Assist in training professional and faculty academic advisorsas it relates to TRiO, SSS and how best to meet the needs of thestudents.
• Participate in various TRiO/Division orientation activities forstudents.
• Create and implement programs and seminars on various topicsthat promote student success.
• Serve as an advocate for students.
• Assess program effectiveness through workshops, semester andend of the year evaluations, combined with academic performance andstanding.

2. Support strategic, university-wide persistence efforts

• Provide targeted outreach and support for students at-risk forleaving the university. Collaborate with other academicsupport/advising offices, deans, and faculty.
• Understand and be able to implement retention/persistencestrategies for the TRiO, SSS program and for caseload of assignedadvisees.
• Be able to effectively manipulate data in various forms (i.e.software and Excel) to track and report outreach efforts.
• Identify institutional barriers to student success and makerecommendations for changes as appropriate.

3. Support the mission, programmatic and administrative duties for the TRiO, Student Support Services Department and Division of Enrollment Management and Student Success

• Serve as a liaison to specified academic and administrativeoffices and meet regularly. Share information with other members ofthe TRiO Department and EMSS Division.
• Track activity and create various reports utilizing Excel andother technologies.
• Stay abreast of research and industry knowledge and incorporatenew methods and interventions in day-to-day work.
• Assist in the operational efforts of the office, which mayinclude directing /supervising student employees, ensuring officeopenings and closure, answering phones and emails, websitemaintenance, policy and procedure development, marketing(publications, social media, etc.) and more.
• Must be able to work evening and weekend hours as needed.
• Stay current on trends and participate in professionaldevelopment and benchmarking activities.
• Participate in various TRiO department, division anduniversity-wide events.

Job Requirements

• Master’s degree required in Counseling, Higher Education,Student Affairs, Social Work, or related field
• 1-3 years of related experience

Benefits - applies only to full-time positions:

• Comprehensive insurance plans including medical, dental, visionand prescription coverage.
• Tax advantaged accounts including health savings accounts,flexible spending accounts, and dependent care account.
• Financial security via life and long-term disability insurance,accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sickleave and holidays.
• Tuition remission for employees and their eligibledependents.

Xavier University is part of the 500-year-old Jesuit Catholictradition of academic excellence in the liberal arts. Guided by our mission and values, we welcome and support members from diverse backgrounds and life experiences. We unreservedly commit to open and free inquiry, deliberately seek out multiple perspectives, and create a campus where everyone feels a sense of belonging. Our campus is located in the vibrant and thriving city of Cincinnati, which has an array of neighborhoods and activities to suit many interests.