Assistant Director, Student Services Center

University of Texas Rio Grande Valley; Edinburg (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

University of Texas Rio Grande Valley invites applications for the Assistant Director of Student Service Centers in Edinburg, Texas. The role provides daily leadership for the Student Services Center, overseeing enrollment services, advising students on financial aid options, and ensuring accurate documentation and compliance across offices.

This position requires a Bachelor’s degree and at least four years in Enrollment Services, with supervisory experience preferred.

Qualifications

• Bachelor’s degree from an accredited university.
• Four (4) years of experience within Enrollment Services (Financial Aid, Registrar, Admissions, Recruiting, or related).

Responsibilities

• Provide daily direction and oversight for assigned area.
• Oversee daily customer service operations and ensure compliance in enrollment services.
• Supervise staff and coordinate training for Front Counter or Call Center.
• Handle complex customer inquiries and escalate as needed.
• Maintain confidentiality of sensitive information.

Skills

Staff supervision

Customer service

Enrollment knowledge

Education

Bachelor's degree

Job description

University of Texas Rio Grande Valley invites applications for the Assistant Director of Student Service Centers in Edinburg, Texas. The role provides daily leadership for the Student Services Center, overseeing enrollment services, advising students on financial aid options, and ensuring accurate documentation and compliance across offices.

This position requires a Bachelor’s degree and at least four years in Enrollment Services, with supervisory experience preferred.