Director of Financial Aid

South College of Tennessee, Inc.; Knoxville (TN); Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Front Loaded PTO

Tuition Assistance

Medical Coverage

Dental Coverage

Vision Coverage

401(k) with Employer Contribution

Zusammenfassung

South College seeks a Director of Financial Aid to provide strategic leadership for all financial aid operations at its Knoxville campus. You will ensure compliance with Title IV and other regulations, oversee aid packaging, reconciliation, reporting, and audits, and mentor a team to deliver student-centered service.

The role partners with campus leadership to support enrollment and retention goals, develops policy, and represents the institution with auditors and external agencies, driving

Qualifikationen

• Bachelor’s degree required.
• Master’s degree preferred.
• Minimum of 5-7 years in financial aid administration.
• Experience with Title IV compliance and audits.

Aufgaben

• Provide strategic direction and oversight for all functions of the financial aid office, ensuring alignment with institutional mission, enrollment goals, and compliance obligations.
• Lead the development, implementation, and continuous improvement of policies and procedures governing federal, state, and institutional financial aid programs.
• Ensure full compliance with all applicable laws, regulations, and accreditation standards, including Title IV requirements, through policy enforcement and staff training.
• Supervise and mentor Associate Directors, Assistant Directors, and other financial aid team members, fostering a high-performing, student-focused culture.
• Oversee reconciliation of all aid programs and the timely submission of required federal and state reporting, including preparation for internal and external audits.
• Monitor regulatory and legislative updates; implement necessary procedural changes and communicate their impact to stakeholders.
• Collaborate with executive leadership, and other campus leadership to coordinate financial aid packaging, student account activities, and retention initiatives.
• Represent the institution at federal, state, and professional association events and serve as a liaison to auditors, regulatory agencies, and partner institutions.
• Perform complex cognitive and data-driven tasks requiring independent judgment, regulatory interpretation, and decision-making under time-sensitive conditions.
• Communicate effectively with internal and external audiences, including in high-pressure or high-stakes situations.
• Proactively respond to institutional priorities and operational challenges, demonstrating agility in a fast-paced and evolving higher education environment.

Kenntnisse

Leadership

Communication

Regulatory knowledge

Analytical skills

Policy interpretation

Financial aid expertise

Ausbildung

Bachelor’s degree

Master’s degree

Tools

COD

NSLDS

SIS

Reporting tools

Jobbeschreibung

Director of Financial Aid

Benefits?

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision?
• 401(k) - with Employer Contribution

South College -

We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us.?

22,000 Students

11 Campuses?

Competency Based Education

Online

Essential Duties and Responsibilities:

The Director of Financial Aid provides strategic leadership and administrative oversight for all aspects of the institution’s financial aid programs. This position is responsible for ensuring regulatory compliance with federal, state, and institutional policies, managing operational effectiveness, and supporting institutional goals related to enrollment, retention, and student success. The Director oversees aid awarding, reconciliation, reporting, and audit preparedness, while also guiding the financial aid team in delivering high-quality, student-centered service. This role serves as a key liaison between departments and external agencies and plays a critical role in policy development, regulatory interpretation, and institutional planning related to financial aid operations.

Essential Duties and Responsibilities

• Provide strategic direction and operational oversight for all functions of the financial aid office, ensuring alignment with institutional mission, enrollment goals, and compliance obligations.
• Lead the development, implementation, and continuous improvement of policies and procedures governing federal, state, and institutional financial aid programs.
• Ensure full compliance with all applicable laws, regulations, and accreditation standards, including Title IV requirements, through policy enforcement and staff training.
• Supervise and mentor Associate Directors, Assistant Directors, and other financial aid team members, fostering a high-performing, student-focused culture.
• Oversee reconciliation of all aid programs and the timely submission of required federal and state reporting, including preparation for internal and external audits.
• Monitor regulatory and legislative updates; implement necessary procedural changes and communicate their impact to stakeholders.
• Collaborate with executive leadership, and other campus leadership to coordinate financial aid packaging, student account activities, and retention initiatives.
• Represent the institution at federal, state, and professional association events and serve as a liaison to auditors, regulatory agencies, and partner institutions.
• Perform complex cognitive and data-driven tasks requiring independent judgment, regulatory interpretation, and decision-making under time-sensitive conditions.
• Communicate effectively with internal and external audiences, including in high-pressure or high-stakes situations.
• Proactively respond to institutional priorities and operational challenges, demonstrating agility in a fast-paced and evolving higher education environment.

Requirements

Education:

• Bachelor’s degree required
• Master’s degree in Higher Education, Public Administration, Business, or related field preferred.

Experience:

• Minimum of 5-7 years of progressive experience in financial aid administration, including supervisory and operational leadership roles.
• Demonstrated expertise in federal and state financial aid regulations, compliance, and Title IV administration.
• Experience with strategic planning, process improvement, and regulatory audits.

Skills:

• Strong leadership, team-building, and performance management skills.
• Advanced communication, organizational, and analytical capabilities.
• Ability to interpret and apply complex regulations in a dynamic environment.
• Proficiency with financial aid platforms (e.g., COD, NSLDS), student information systems, and reporting tools.