Assistant Director, Student Financial Operations & Analytics

La Salle University; Philadelphia (Philadelphia County); On-site; USD 85,000 - 110,000; Full time

Job summary

La Salle University is seeking an Assistant Director of Student Financial Operations to manage the technical processes within the Office of Financial Aid. Reporting to the Director, this role partners with IT and campus offices to implement and administer Banner Financial Aid and related systems, ensuring compliance and a positive student experience.

The position requires strong analytical skills, collaborative work, and the ability to manage complex workflows, reconciliations, and reporting

Qualifications

• Bachelor’s degree and five+ years of progressive experience in Financial Aid or related field.
• Strong technical skills with the tools and platforms used in Financial Aid.
• Excellent verbal and written communication with diverse stakeholders.
• Ability to apply complex regulations and institutional policies using data.
• Knowledge of Federal Title IV programs and compliance requirements.

Responsibilities

• Manage technical processes for the Office of Financial Aid.
• Oversee Banner Financial Aid module setup and maintenance and system upgrades.
• Troubleshoot operational and technology issues in the Financial Aid environment.
• Manage Direct Loan and Pell Grant program reconciliations and closeout processes.
• Coordinate reporting with IT and cross-system platforms (e.g., Argos).
• Monitor daily workflows and support service requests.

Skills

Strong communication

Stakeholder collaboration

Data-driven decision making

Regulatory/compliance knowledge

Project management

Education

Bachelor’s degree

Master’s Degree

Tools

Ellucian Banner

Enterprise Scheduler

TDClient

EdConnect

Job description

La Salle University is seeking an Assistant Director of Student Financial Operations to manage the technical processes within the Office of Financial Aid. Reporting to the Director, this role partners with IT and campus offices to implement and administer Banner Financial Aid and related systems, ensuring compliance and a positive student experience.

The position requires strong analytical skills, collaborative work, and the ability to manage complex workflows, reconciliations, and reporting