Assistant Director, Student Conduct

Wake Forest University; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Wake Forest University is seeking an Assistant Director, Student Conduct to lead a learning-focused conduct program within the Division of Campus Life. You will oversee investigations, trainings, and adjudicative processes, while advising students and collaborating with campus partners to promote responsible citizenship.

The role emphasizes development of policies, restorative approaches, and data-driven assessment to support a safe, inclusive campus aligned with the university's pro humanitate

Qualifications

• Master’s degree required in student personnel, higher education, counseling, organizational behavior, or related field.
• Proven ability to review complaints, conduct intake meetings, interview involved parties, and resolve cases.
• Experience collaborating with campus partners on student conduct and related policies.

Responsibilities

• Directs a comprehensive educational student conduct system, including training, case assignments, investigations, and outcome development.
• Counsels students individually or in groups on behavioral, academic, substance abuse, safety, and emotional issues.
• Initiates referrals to campus resources such as Title IX, Counseling, and SAFE Office.
• Serves as a hearing officer for alleged violations of the Student Code of Conduct.
• Manages alternative dispute resolutions, restorative justice, and adjudicative processes.
• Maintains confidentiality of student records and documents investigations.

Skills

Written communication

Public speaking & facilitation

Interpersonal collaboration

Student conduct knowledge

Policy development

Education

Master’s degree in student personnel or related field

Tools

Student conduct software

Job description

Job Description Summary The Assistant Director, Student Conduct is an educator responsible for the implementation of a comprehensive learning-focused, procedurally-sound administration of the Undergraduate Student Code of Conduct and directs educational programs and interventions for students. The Assistant Director proactively contributes to the educational development of students by fostering an understanding and commitment to the rights and responsibilities of students in the larger University community in the spirit of the pro humanitate.

Job Description

This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Essential Functions:

• Directs a comprehensive educational student conduct system, including, but not limited to, conducting training, case assignments, investigations, the consistent and fair application of standards, outcome development, and outcome compliance.
• Utilize student development theory and practice in the student conduct process.
• Counsel students on an individual or group basis regarding behavioral, academic, substance abuse, safety, and emotional issues.
• Initiate referrals when appropriate to proper resource agencies on campus including Title IX, University Counseling, SAFE Office, and more.
• Serves as a hearing officer for alleged violations of the University’s Student Code of Conduct.
• Manages alternative case resolution processes (e.g. conflict resolution, facilitated dialogues, mediations, and restorative justice), supportive measures, and adjudicative processes.
• Serves as a neutral and impartial administrative investigator who independently plans, conducts, and documents investigations concerning complaints of violations of the Code of Conduct.
• Conduct investigations involving students, student organizations, clubs, and third parties.
• Assists with the development of policies, procedures, and practices.
• Serves as an office liaison to Residence Life and Housing, Wake Forest University Police Department, Title IX, and other offices for student complaints, incident reports, investigations, and resolutions.
• Recruits, trains, advises, mentors, and evaluates members of Student Conduct Advisors, Hearing Panels, Honors and Ethics Council, and Judicial Council.
• Collaborates with and trains Residence Life and Housing Conduct Officers to adjudicate violations of Residence Life policies and the Code of Conduct.
• Manages all aspects of the Student Conduct Advisor program, including but not limited to recruitment, training, advisement, promotion, and evaluation.
• Manages and supervises graduate student employees, including their caseloads, investigations, and adjudications.
• Manages information technology needs as they relate to Student Conduct, including but not limited to website, student conduct software), and related portals.
• Maintains the confidentiality of student records and student conduct files in accordance with the University, state and federal regulations.
• Provides quantitative and qualitative information for assessment and compliance throughout the year.
• Facilitates campus-wide programming to encourage belonging, mattering, thriving, respect, and accountability, while bringing awareness to the work of the Student Conduct and Office of the Dean of Students.
• Complete the required training to be classified as a Campus Security Authority under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).
• Serves as a member of Alcohol and Other Drug Coalition on Alcohol, Drugs, and Student Health, as well as additional committees, as needed.
• Works collaboratively with members of Campus Life and other members of the University community to support the integration of the mission of the Division of Campus Life and the achievement of short- and long-term goals and objectives that are aligned with the goals of Office of the Dean of Students and the University.
• Maintains a high degree of professionalism and serves as a positive role model to staff and students.
• Works respectfully with all staff, students, and parents regardless of race, religious affiliation, sexual orientation, national origin, gender identity, age, or disability.
• Fulfills additional responsibilities as warranted by student needs and organizational priorities.
• Assist the Associate Dean with assessment projects within the Unit and assists with the development of statistical and informational reports as requested.

Required Education, Knowledge, Skills, Abilities:

• Master’s degree in student personnel, higher education, counseling, organizational behavior, or a related field from a regionally accredited institution.
• Minimum of three years professional, full-time, progressively responsible, work experience.
• Two years as a graduate assistant is equivalent to one year of professional experience.
• Experience in student conduct, residence life and housing, or fraternity and sorority life.
• Must demonstrate successful experience in reviewing complaints, conducting intake meetings, consulting with key partners, interviewing involved parties, and resolving cases, either through informal or formal mechanisms.
• Success developing and maintaining effective working relationships with students, faculty, staff, administrators, and other relevant stakeholders.
• Demonstrated knowledge of community programming, leadership development, conflict resolution, and legal issues in higher education.
• Excellent written communication skills.
• Exceptional public speaking and facilitation skills with individuals and groups.

Preferred Education, Knowledge, Skills, Abilities:

• Three or more years of full-time student conduct, compliance, or similar work experience in a post-secondary setting.
• Demonstrated knowledge of legal issues common in higher education and conduct, such as due process, fundamental fairness, higher education law, diversity and inclusion, Title IX, Violence Against Women Act, Clery Act, other applicable civil rights laws and regulations and state laws.
• Demonstrated knowledge of Student development theory and practice such as student welfare, safety and security, cultural competence, ethical development, social identity development, leadership development, community building, social justice, restorative justice, conflict resolution theory, motivational interviewing, and related theories of human motivation, change, and development.
• Experience facilitating assessment of program and learning outcomes.
• Experience facilitating alternative resolutions.

Physical Requirements:

Sedentary work. Typing, talking, hearing, repetitive motions. Constant communication with others to exchange information.

Environmental Conditions:

No adverse environmental conditions expected.

Additional Job Description

• Time Type Requirement Full time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job‑related instructions and perform job‑related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].

About WFU:

Wake Forest University, formed in 1834, has experienced decades of growth and innovation. WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs. The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty. It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount. Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open‑mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust. The University is comprised of: the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus. Students at Wake Forest University enjoy a great deal of access to and interaction with world‑class faculty both in and out of the classroom setting with a student‑faculty ratio of 11:1. Wake Forest employs approximately 2,772 full and part‑time faculty and staff. Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen‑team Atlantic Coast Conference (ACC). Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight‑dimensional well‑being for students, faculty and staff as evidenced in the Thrive initiative.

Winston‑Salem, North Carolina

Wake Forest is located in Winston‑Salem, North Carolina, a beautiful, mid‑sized city centrally located in the Piedmont‑Triad region of North Carolina. Winston‑Salem is a family‑friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene. Winston‑Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family. Winston‑Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town.