Surplus and Events Technician II

Wake Forest University; North Carolina; Hybrid; USD 36,000 - 48,000; Full time

Job summary

Wake Forest University in Winston-Salem, NC, is seeking a skilled Surplus and Event staff member to assist with surplus management, movement of furniture, and event logistics on campus. You will support the manager, supervise staff, and ensure high levels of customer service across campus departments.

The role requires a valid driver's license, strong interpersonal skills, and the ability to work a flexible schedule, including nights and weekends, as part of a collaborative team environment.

Qualifications

• High school diploma or GED with two years related experience, or equivalent combination.
• Ability to communicate effectively in English and to maintain positive working relationships.
• Strong time management and organizational skills.
• Flexibility to work nights, weekends, and holidays as needed.

Responsibilities

• Assist with surplus management, including collection, transportation, and delivery of surplus goods.
• Provide oversight of daily staff and operations.
• Move furniture/equipment for faculty and staff relocations and room resets.
• Relocate equipment for campus events and manage event-related setups.
• Operate pallet jacks, dollies, carts, and delivery vehicles as required.
• Maintain clean and safe workspaces and warehouse facilities.
• Act as main contact in absence of Manager and support decision-making for projects.

Skills

Effective communication

Interpersonal skills

Time management

Teamwork

Adaptability

Education

High school diploma or GED

Two years related experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Google Drive

Google Calendar

Web browser

Job description

Job Description Summary

Under the general supervision of the manager, assist in, support, and provide oversight of the work assigned to the Surplus and Event staff. Leveraging positivity and coaching measures is necessary to achieve and maintain satisfactory performance. This position is considered a subject matter expert and is expected to assist in the leadership and mentorship of other Surplus and Event technicians while providing excellent, collaborative, customer-focused service. Responsible for assisting with the movement, setup, breakdown, and storage of University surplus items, relocation of assets for campus moves, and campus events. This position must provide consistently high levels of customer service and possess strong interpersonal skills to maintain effective working relationships with university customers across all levels.

*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Essential Functions

Assist with surplus management, including the collection, transportation, and delivery of University surplus goods as needed.

Assist the manager with oversight of daily staff and operations.

Assist with moving furniture/equipment needed for faculty and staff work location changes, as well as resetting room furniture in residence halls as needed.

Includes temporarily relocating furniture and other campus equipment for events.

Assist in the delivery, setup, breakdown, movement, and storage of event-related supplies and equipment for indoor and outdoor events, both on and off Reynolda campus, such as: Trash and recycling cans, power cords, cable covers, event-specific supplies, tables, chairs, podiums, stages, stanchions, signs, coat racks, flooring, stairs, and other requested equipment.

Operate material-handling equipment, including pallet jacks, dollies, carts, and other moving equipment.

Operate large box trucks, standard-size trucks, and gas-operated ‘golf-cart’ vehicles.

Staff, organize and assist during open surplus hours each week.

Complete assigned work via the work order system, inputting hours and notes as needed.

Clean and maintain workspaces and warehouse facilities, including sweeping, mopping, dusting, trash removal, bathroom upkeep, and other general maintenance as assigned.

Regularly servicing propane fire pits and heaters.

Serve as the main point of contact in the absence of the Manager.

Assists the Manager in decision-making for future projects, event rentals, and supplies.

Other Functions

Follows all University and departmental policies and procedures.

Reports any safety concerns to the appropriate Supervisor and the Director of Environmental Health and Safety if necessary.

Responsible for keeping work vehicles clean and in good operating condition.

Performs other related duties as assigned.

Required Education, Knowledge, Skills, and Ability

High school diploma, or GED with two years of related experience, or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Ability to communicate effectively in the English language sufficient to perform the duties of the position.

Possesses strong interpersonal skills to maintain effective working relationships with university customers across all levels.

Excellent time management and organizational skills.

Must be flexible and adaptable to work as part of an integrated team to achieve goals and objectives.

Must be able to meet the requirements of the University's automobile insurance, must have a valid driver’s license, and must have reliable transportation to and from work.

Basic understanding and knowledge of techniques, tools, and equipment, as well as all required safety precautions.

Ability to work a flexible schedule with the potential of overtime, including nights, weekends, and holidays.

Familiarity with Microsoft (Excel, Word, and PowerPoint), Google Drive, Google Calendar, and any web browser.

Ability to effectively utilize computer software and systems to communicate, monitor, interface, and troubleshoot systems as required.

Preferred Education, Knowledge, Skills, Abilities

Ability to drive and safely operate heavy equipment such as box trucks, pick-up trucks, and forklifts.

Familiarity with generators and light towers.

Accountabilities

This position may be designated as essential personnel to support business continuity in the event of campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in Wake Forest University’s Inclement Weather and Other Unusual Conditions Policy. May occasionally be responsible for the supervision of temporary help. Update work orders with hours and notes promptly via Asset Essentials and tablet.

Physical Requirements

Heavy work: Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move furniture and other items. Constant lifting, carrying, and bending. Stooping, kneeling, crouching, reaching, standing, pulling, lifting, grasping, feeling, hearing, repetitive motions. Visual acuity, necessary to safely operate motor vehicles, heavy equipment, and tools.

Environmental Conditions

Subject to outside environmental conditions: extreme heat, cold and atmospheric conditions.

Additional Job Description

Time Type Requirement Full time

Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].

About WFU

Wake Forest University, formed in 1834, has experienced decades of growth and innovation. WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs. The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty. It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount. Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust. The University is comprised of: the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus. Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1. Wake Forest employs approximately 2,772 full and part-time faculty and staff. Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC). Since its founding, the university has adopted the motto "pro humanitate," which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.

Winston-Salem, North Carolina

Wake Forest is located in Winston-Salem, North Carolina, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina. Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene. Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family. Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town.