Assistant Director, Residence Life: Engagement & Assessment

WMed; Kalamazoo (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Retirement plan

Tuition discount for employee

Tuition remission for eligible depend

Wellness programs

Job summary

Western Michigan University in Kalamazoo, MI is seeking an Assistant Director Residence Life-Engagement and Assessment to lead residential learning communities and oversee assessment and recruitment efforts. You will work closely with campus partners to enhance student success and engagement within on-campus housing.

The role requires a Master’s degree, several years of supervisory experience in Residence Life, and strong crisis intervention skills.

Qualifications

• Master’s degree in a related field from an accredited institution.
• Three years of relevant experience.
• Supervisory experience.
• Experience working in Residence Life.
• Experience with residential living learning communities and assessments.
• Strong interpersonal communication skills.
• Formal training and experience in crisis intervention and mental health emergency response.
• Ability to work irregular shifts and extended hours, including weekend and holiday rotation. On call duties.
• Ability to travel.

Responsibilities

• Lead the department’s residential learning community framework, overseeing its vision, structure, assessment, and continuous improvement.
• Research emerging trends and best practices to ensure program effectiveness and relevance.
• Direct implementation across residential communities, establish expectations for engagement, training, and evaluation, and contribute to staff selection.
• Collaborate with campus partners to support student recruitment and retention initiatives and housing tours during major recruitment events.
• Oversee academic support and learning initiatives within residential communities, developing partnerships and programs that promote student success.
• Collaborate with staff and campus partners to implement academic resources and services across residential communities.
• Serve as the department’s primary resource for internal marketing and communications, including messaging to residents, staff, and stakeholders; coordinate with marketing for external communications.
• Lead assessment initiatives, ensure priorities are reflected in division surveys and data collection, and facilitate data-informed decision-making.
• Be a member of the leadership team, participate in on-call duty rotations, and advise departmental committee chairs.
• Hire, train, evaluate and supervise student employees.

Skills

Interpersonal communication

Crisis intervention

Mental health crisis response

Travel ability

On-call work

Irregular shifts

Supervisory experience

Residence Life experience

Education

Master's degree in a related field

Job description

Western Michigan University in Kalamazoo, MI is seeking an Assistant Director Residence Life-Engagement and Assessment to lead residential learning communities and oversee assessment and recruitment efforts. You will work closely with campus partners to enhance student success and engagement within on-campus housing.

The role requires a Master’s degree, several years of supervisory experience in Residence Life, and strong crisis intervention skills.