Assistant Director, Operations (Student Support Services)

Philasd; Philadelphia (Philadelphia County); On-site; USD 89,000 - 115,000; Full time

Job summary

The School District of Philadelphia is seeking an Assistant Director, Operations for Student Support Services. This role oversees day-to-day operations, focusing on productivity, accountability, and program development across the office.

Responsibilities include budget planning, fiscal analysis, regulatory compliance, and staff training. The position collaborates with multiple partners to ensure effective service delivery and contract oversight.

Qualifications

• Master’s degree or higher with budget and data management experience.
• Six years of administrative experience in operational roles with budgeting.
• Equivalency acceptable if approved by Talent Office.

Responsibilities

• Oversee day-to-day operations of the assigned office, focusing on productivity and accountability.
• Maintain fiscal awareness and budget planning to support program goals.
• Ensure regulatory compliance and revenue optimization through data analysis.
• Train staff and support STEP program operations and contracts.

Skills

Fiscal management

Data management

Budgeting

Database software

Supervisory skills

Education

Master’s degree

Bachelor’s degree

Tools

Excel

Databases

EHR systems

Job description

Assistant Director, Operations (Student Support Services) - (50032753)DescriptionTitle: Assistant Director, OperationsDepartment: Prevention & InterventionUnion: Not Represented by a UnionSalary Range: $88,606 - $114,798For forward-thinking administrators and educators, opportunities abound in the School District of Philadelphia. The School District of Philadelphia is committed to transforming the education opportunities it offers the city’s more than 203,000 school-aged children. The District seeks leaders who have a passion for working with schools, principals and communities who are committed to ensuring all students achieve. Serving a population as diverse as ours requires creativity, commitment and vision. Will you join us? Job SummaryOversees the day-to-day operations of the assigned office with focus on productivity, accountability and development measures. Monitors and coordinates all operational phases for the assigned area. Creates and maintains systems and methods to monitor/track charges and expenditures of educational programs and services as well as analyzing financial trends. Essential Functions• Oversees the activities of staff; participates in the coordination and planning of departmental activities; aids in developing and implementing a timetable to achieve short and long-term goals.• Maintains fiscal awareness and sound business practices through budget and resource management, forecasting, planning and making appropriate recommendations for modifications and improvement.• Oversees operations to assure accountability, regulatory compliance, objective decision-making and revenue maximization through fiscal and data analysis.• Assists project managers in the development and submission of resolutions and evaluations.• Assists with the establishment and support of policies and procedures to facilitate and evaluate service agreements and limited contracts between vendors and the assigned office.• Administers and facilitates the development of effective communication to all stakeholders.• Provides technical support to grant managers in the assigned office.• Functions as a liaison to all stakeholders.Additional Functions for Office of Prevention and Intervention/Support Team for Educational Partnership (STEP)• Oversees and monitors program operations for the Support Team for Educational Partnership (STEP).• Monitors compliance of Pennsylvania State Intensive Behavioral Health Services regulations and requirements.• Monitors compliance of Community Behavioral Health provider and Intensive Behavioral Health Services regulations and requirements.• Works closely with the Department of Behavioral Health and Intellectual disAbility Services (DBHIDS), Community Behavioral Health (CBH), Department of Human Services (DHS) and the City of Philadelphia on STEP.• Trains leadership, school staff, and STEP staff on program operational procedures.• Oversees implementation and training of the Electronic Health Record (EHR).• Prepares and submits contracts, Limited Contract Agreements (LCA), and Memorandum of Understanding (MOUs).• Collects, provides, and interprets data on activities and services provided.• Collaborates with the Office of Talent on talent acquisition, hiring, and onboarding. Collaborates with internal offices and external organizations as necessaryQualificationsMinimum Requirements• Master’s degree program from an accredited college or university.• Six years of full-time, paid, professional, administrative experience, which have involved directly participating in all operational phases with a particular emphasis on fiscal management and data management and have included the use of spreadsheet applications and databases, at least three of which have been in a supervisory or administrative capacity. OR• Bachelor’s degree program from an accredited college or university.• Eight years of full-time, paid, professional, administrative experience, which have involved directly participating in all operational phases with a particular emphasis on fiscal management and data management and have included the use of spreadsheet applications and databases, at least four of which have been in a supervisory or administrative capacity. OR• Any equivalent combination of training and experience determined to be acceptable by the Office of Talent.Knowledge, Skills and AbilitiesDemonstrated knowledge of:o the methods and techniques used in effective program planning, design and administration.o the current methods, processes and techniques used in the implementation of program initiatives.o fiscal management policies and practices. o governmental mandates impacting education.o supervisory methods and techniques.o software applications used to maintain databases. Demonstrated ability to:o interpret all relevant District and federal rules and regulations concerning program administration.o coordinate, implement and monitor comprehensive multi-faceted programs.o guide and channel resources, ideas and recommendations for problem solution and program refinement.o plan and direct program operations. o use a personal computer. o communicate effectively, both orally and in writing.o establish and maintain effective working relationships.DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.NondiscriminationThe School District of Philadelphia provides to all persons equal access to all categories of employment in this District, regardless of race, color, age, creed, religion, sex, sexual orientation, ancestry, national origin or handicap/disability, gender identity, or genetic information. Please refer to Board Policy 104 for further information regarding the District's commitment to Nondiscrimination in Employment Practices.Primary Location: Prevention & Intervention (9KR0)Job: Central OfficeOrganization: The School District of Philadelphia RegularEmployee Status: DirectorJob Posting: Oct 27, 2026, 4:10:33 PMUnion Affiliation: Not represented by a unionOvertime Status: ExemptUnposting Date: Dec 11, 2026, 9:59:00 PM